Questcore Inc.

Service Advisor Job Hiring in Papua New Guinea for Carpenters Automotive and Transport Limited

Papua New Guinea Accounting / Finance - Administrative / Management

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Career Opportunities in Papua New Guinea!

Job Vacancy: Service Advisor
Employer/Company: Carpenters Automotive and Transport Limited
Job Location: Papua New Guinea

Service Advisor

Qualifications:

  • Minimum of 3 years of relevant working experience in a similar role.
  • Bachelors/College Degree in Business Studies, Administration, Management, Mechanical Engineering, or related fields.
  • An associate degree in mechanics or a related field is an advantage.
  • Experience in the automotive industry is highly preferred.
  • Strong understanding of automotive technology and repair processes.
  • Proficiency in industry-specific software and systems.
  • Excellent customer service, communication, and interpersonal skills.
  • Strong organizational, decision-making, and problem-solving abilities.

Responsibilities:

  • Greet customers warmly and direct them to available mechanics or service personnel.
  • Consult with mechanics to identify necessary repairs and recommend cost-effective alternatives when possible.
  • Provide customers with detailed information about services, parts, and repair options.
  • Answer inquiries regarding service outcomes, timelines, and costs.
  • Schedule and manage service appointments, including vehicle drop-off and pick-up.
  • Advise customers on warranty coverage, cost-saving options, and whether to repair or trade in their vehicles.
  • Oversee and manage the service workflow and daily scheduling of the dealership.
  • Contact customers to provide updates on service status, changes, or completion times.
  • Maintain strong customer relationships to encourage repeat business and customer satisfaction.
  • Ensure accurate documentation of services rendered, costs, and process customer payments.
  • Coordinate with service technicians regarding parts ordering and ensure availability of required parts.

Requirements:

  • Update and detailed Resume in Word format or PDF with a picture
  • Employment Certificate
  • Training Certificate
  • Passport Copy

Walk-in applicants can visit us at:
Questcore Inc.
Address: Unit 701-702, Pryce Center Building, 1179 Chino Roces Avenue corner Bagtikan St., San Antonio Village, Makati

For Manpower Pooling Only
Beware of Illegal Recruiters
No Fees to be Collected During Application Process

Only candidates can apply for this job.
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