Business Service Manager Job Hiring in Papua New Guinea for Carpenters Automotive and Transport Limited
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Job Vacancy: Business Service Manager
Employer/Company: Carpenters Automotive and Transport Limited
Job Location: Papua New Guinea
Business Service Manager
Qualifications:
- Minimum 3 years of relevant work experience
- Bachelor’s Degree in Business Administration, Management, or related field
- Proven experience in business operations, service management, or similar roles
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office and business management software
- Ability to manage multiple projects and priorities effectively
- Experience in customer service and operational improvement is an advantage
Responsibilities:
- Manage and oversee daily business service operations to ensure efficiency and high-quality service delivery.
- Develop, implement, and maintain service policies, procedures, and operational standards.
- Monitor service performance and ensure customer satisfaction across all service channels.
- Coordinate with different departments to improve workflow efficiency and operational effectiveness.
- Analyze business processes and identify areas for improvement and cost optimization.
- Prepare and manage budgets, financial forecasts, and operational performance reports.
- Ensure compliance with company policies, industry regulations, and quality standards.
- Lead, train, and supervise service teams to achieve performance targets and organizational goals.
- Handle customer complaints and resolve service-related issues in a timely and professional manner.
- Develop and maintain strong relationships with clients, suppliers, and stakeholders.
- Monitor key performance indicators (KPIs) and implement corrective actions when necessary.
- Support strategic planning and business development initiatives to drive company growth.
Requirements:
- Update and detailed Resume in Word format or PDF with a picture
- Employment Certificate
- Training Certificate
- Passport Copy
Walk-in applicants can visit us at:
Questcore Inc.
Address: Unit 701-702, Pryce Center Building, 1179 Chino Roces Avenue corner Bagtikan St., San Antonio Village, Makati
For Manpower Pooling Only
Beware of Illegal Recruiters
No Fees to be Collected During Application Process