FRONT DESK STAFF Job Hiring in Japan for Kabushiki Kaisha Kaifuu

Job Opportunity in Japan!

Job Vacancy: FRONT DESK STAFF
Company/Employer: Kabushiki Kaisha Kaifuu
DMW Registration / Accreditation No.: 10495253
Job Location: Japan

FRONT DESK STAFF

Qualifications:

• A minimum of 3 years of relevant working experience is required.
• Candidates must be a Vocational Diploma / Short Course Certificate holder in Human Resource Management or a similar field.
• Preferably with 2–5 years of experience working in hotels, resorts, hospitals, clinics, corporate offices, educational institutions, or other organizations employing front desk staff.
• Excellent customer service and interpersonal skills.
• Professional, courteous, and approachable personality.
• Good verbal and written communication skills.
• Able to handle customer inquiries, complaints, and requests professionally.
• Strong organizational and time-management skills.
• Able to remain calm and professional when dealing with difficult situations.
• Basic computer skills and familiarity with office applications.
• Able to maintain accurate visitor logs, records, and documentation.
• Trustworthy and capable of handling confidential information.
• Able to work independently and as part of a team.
• Willing to follow company security procedures, workplace policies, and instructions.

Responsibilities:

• Welcome and assist guests, visitors, clients, and other individuals in a courteous and professional manner.
• Serve as the first point of contact and provide a positive reception experience.
• Respond to customer and visitor inquiries promptly and professionally.
• Handle complaints, requests, and concerns efficiently and escalate complex issues to the appropriate personnel when necessary.
• Provide accurate information regarding the company’s services, facilities, policies, procedures, schedules, and other relevant matters.
• Receive and direct visitors to the appropriate departments, offices, or personnel.
• Maintain accurate visitor logs and records.
• Verify visitor information and ensure compliance with company security and access procedures.
• Issue or coordinate visitor passes and access permissions when required.
• Answer, screen, and direct telephone calls to the appropriate personnel.
• Receive and distribute incoming mail, documents, deliveries, and other communications.
• Assist guests and visitors with basic directions and general information.
• Coordinate with security personnel and other departments regarding visitor access and special requirements.
• Maintain an organized, clean, and professional reception or front desk area.
• Protect confidential company and customer information.
• Maintain professional communication and courteous relationships with guests, visitors, clients, and employees.
• Perform other reception, customer service, and administrative duties as assigned.

Requirements:

• Detailed RESUME
• Certificate of Employment
• Candidate must have ready passport

For Walk-in applicants, you are welcome to visit us at:
SMC Manpower Agency Philippines Company
📍Unit 1 Eden Townhomes 2001 Eden st. corner Pedro Gil St. Sta Ana, Manila
📍Poblacion, Valencia City Beside Gaisano Old, RTS Building, 3rd Floor

FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers.