Restaurant Supervisor Job Hiring in Kuwait for Gastronomica General Trading Company WLL

Job Opportunities in Kuwait!

Job Vacancy: Restaurant Supervisor
Employer/Company: Gastronomica General Trading Company / Basil A Alsalem And Partner
DMW Accreditation No.: 10482429
Job Location: Kuwait

Restaurant Supervisor

Qualifications:

• A minimum of 5 years of working experience is required.
• Candidates must be a Bachelor’s / College Degree holder in Hospitality/Tourism Management or similar fields.
• Male applicants are preferred for this role.
• Previous experience in restaurant supervision, food and beverage operations, or hospitality management.
• Strong knowledge of restaurant operations, customer service, food quality, hygiene, and sanitation standards.
• Ability to manage staff schedules, assign duties, and supervise employees effectively.
• Strong leadership, communication, interpersonal, and problem-solving skills.
• Good understanding of food safety, sanitation, and proper kitchen hygiene procedures.
• Customer-focused with the ability to handle complaints and resolve service concerns professionally.
• Good organizational and time-management skills.
• Ability to work effectively in a fast-paced restaurant environment.
• Physically fit and able to remain active throughout the working shift.
• Reliable, responsible, professional, and capable of working effectively with a multicultural team.

Responsibilities:

• Supervise the daily operations of the restaurant to ensure smooth and efficient service.
• Manage and prepare restaurant staff work schedules according to operational requirements.
• Assign duties and responsibilities to restaurant employees and monitor their performance.
• Ensure adequate staffing levels during busy periods, special events, and peak operating hours.
• Monitor staff attendance, punctuality, grooming, and compliance with company policies.
• Provide guidance, coaching, and support to restaurant staff to maintain high service standards.
• Conduct regular inspections of the restaurant kitchen and food preparation areas.
• Ensure proper standards of hygiene, sanitation, cleanliness, and food safety are consistently maintained.
• Check kitchen equipment, workstations, storage areas, and food preparation facilities for cleanliness and proper condition.
• Monitor food handling, storage, temperature control, and product rotation procedures.
• Check in with dining customers to inquire about food quality, service, and overall dining experience.
• Respond professionally to customer concerns, complaints, requests, and feedback.
• Resolve customer service issues promptly or escalate complex matters to restaurant management.
• Monitor the quality, presentation, and timely delivery of food and beverages.
• Coordinate with kitchen staff and service personnel to ensure orders are prepared and served efficiently.
• Ensure tables, dining areas, service counters, and other customer areas are clean and properly maintained.
• Monitor restaurant supplies, food items, beverages, and other operational requirements.
• Assist with inventory monitoring and report shortages, wastage, or damaged items to management.
• Help control food waste and ensure proper portioning and handling procedures are followed.
• Ensure employees comply with workplace health and safety procedures.
• Maintain records, reports, schedules, and other restaurant operational documents as required.
• Assist management in implementing company policies, procedures, promotions, and service standards.
• Identify operational issues and recommend improvements to enhance restaurant efficiency and customer satisfaction.
• Coordinate with other departments and management to address staffing, maintenance, supply, and service concerns.
• Perform other supervisory and restaurant management duties assigned by the employer.

Requirements:

• Update resume
• Copy of passport
• Copy of certificate of employment

If you are passionate about your work and ready for a new challenge, we want to hear from you!

Visit our office for an initial interview:
ERRX Recruitment Consulting – Head Office
📍Units 101-106,201 & 202 Agapita Condominium 1, 1832 Leon Guinto St., Malate, Manila

Employer Overview:

GASTRONOMICA is a leading restaurant operator, dedicated to the development of original and upscale dining concepts on a global scale and is the leader of original dining concepts in the Middle East. The company currently has 9 unique popular dining concepts, created in-house from the ground up with operations currently in Kuwait, KSA, UAE, Oman, Qatar & Bahrain.

Founded in 2003, Gastronomica is the brainchild of Basil Al Salem with offices based out of Kuwait and Dubai. After nurturing his concepts part time in his home kitchen and inventing the alchemy that would transform a pedestrian product into the core part of a total dining experience, Basil was ready to launch his first restaurant, b+f Burger Boutique in 2005, which became an instant benchmark in the industry.

The future of the restaurant business is no longer the food, but providing customers with a stand out experience.
With more than nine unique concepts created in-house from the ground up, Gastronomica aims to be the leader of original dining concepts in the Middle East. By carving out a niche of focusing on high-quality products, the company principle is to create a Total Dining Experience.

Gastronomica holds underneath its umbrella: b+f Burger Boutique, Burger Boutique Black, Slider Station, b+f Roadside Diner, OFK, b+f OFK, Cocoa Room, White Robata, Nomad and Lazy Cat.

FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers