RESERVATION MANAGER Job Hiring in Vanuatu for The Beach, Vanuatu

Job Opportunities in Vanuatu!

Job Vacancy: RESERVATION MANAGER
Employer/Company: The Beach, Vanuatu
Job Location: Vanuatu

RESERVATION MANAGER

Qualifications:

• Minimum of 2 years of experience as a Reservation Manager or in a similar hotel reservations position.
• Bachelor’s degree in Hospitality Management or a related field.
• Strong attention to detail, particularly when managing bookings, modifications, guest information, and billing accuracy.
• Ability to resolve escalated guest issues professionally and efficiently.
• Ability to work under pressure and manage multiple reservation-related tasks simultaneously.
• Strong communication, organizational, customer service, and problem-solving skills.
• Knowledge of hotel reservation systems and standard hospitality procedures is an advantage.
• Professional, guest-focused, and capable of working effectively with different departments.

Responsibilities:

• Manage daily reservation activities, including new bookings, modifications, cancellations, and confirmations.
• Maintain accurate reservation records and ensure booking information is updated in the hotel’s reservation system.
• Monitor room availability, rates, booking details, and inventory to maximize reservation accuracy.
• Coordinate with the front office, housekeeping, finance, and other departments to ensure smooth guest arrivals and departures.
• Review reservation and billing information to identify and correct discrepancies.
• Respond professionally to guest inquiries and reservation requests through appropriate communication channels.
• Handle escalated guest concerns and resolve reservation-related issues promptly and professionally.
• Assist with managing special requests, group bookings, and other guest arrangements.
• Ensure reservations comply with hotel policies, procedures, and applicable booking terms.
• Prepare reservation reports and provide relevant updates to management.
• Support the reservation team and ensure high standards of guest service are maintained.
• Work effectively under pressure, particularly during peak booking periods.

Requirements:

• Resume with 2×2 pictures
• Passport
• NBI
• Employment Certificates
• School Records

Visit our office for Initial Screening at:
GlobalSuccess Overseas Employment Services
Unit M7, Mezzanine Floor, Victoria de Manila 1, Taft Avenue, Malate, Manila

For manpower pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.