SALES SUPPORT COORDINATOR Job Hiring in Saudi Arabia for Arabian Heavy Equipment Leasing Company

Career Opportunities in Saudi Arabia!

Job Vacancy: SALES SUPPORT COORDINATOR
Employer / Company: Al Arabi Heavy Equipment Lease Co / Arabian Heavy Equipment Leasing Company
Job Location: Saudi Arabia

SALES SUPPORT COORDINATOR

Qualifications:

• Minimum of 3 years of working experience in sales support, sales coordination, customer service, administration, or a related field.
• Bachelor’s / College Degree in Sales & Marketing or similar fields.
• Proficient in the use of MS Office, ERP systems, CRM software, and other relevant business applications.
• Experience using CRM platforms such as Salesforce is an advantage.
• Excellent verbal and written communication skills in English.
• Arabic language skills are desirable.
• Strong customer service and problem-solving abilities.
• Excellent organizational and time-management skills, with the ability to manage multiple orders, requests, and deadlines.
• Strong analytical and decision-making skills.
• Excellent interpersonal and motivational skills with the ability to work effectively with customers and internal teams.
• Strong teamwork and leadership abilities.
• Ability to coordinate effectively with sales, logistics, operations, and other departments.
• High level of accuracy and attention to detail when handling orders, customer records, reports, and sales data.
• Ability to handle customer complaints professionally and work toward effective resolutions.
• Proactive, organized, adaptable, and capable of working in a fast-paced business environment.
• GCC experience is preferred.
• Reliable, professional, and committed to maintaining high standards of customer service and sales support.

Responsibilities:

• Handle and track customer orders from receipt through processing and delivery.
• Verify order details, quantities, specifications, and required delivery schedules to ensure accuracy.
• Coordinate with sales, operations, logistics, warehouse, and other departments to ensure orders are processed and dispatched on time.
• Monitor order status and provide customers with timely updates regarding shipments, deliveries, or delays.
• Respond professionally to customer inquiries, requests, and concerns.
• Handle customer complaints and coordinate with the appropriate departments to resolve issues promptly.
• Maintain regular communication with clients regarding order progress, delivery schedules, and service-related matters.
• Schedule sales meetings, appointments, presentations, and other customer-related activities.
• Prepare meeting schedules, agendas, presentations, correspondence, and other sales support documents.
• Maintain organized physical and electronic sales and customer files.
• Keep customer information, contact details, order history, and sales records accurate and up to date.
• Update customer and sales information in CRM systems such as Salesforce or equivalent platforms.
• Prepare sales reports, order tracking reports, customer updates, and other management reports as required.
• Assist the sales team in preparing quotations, proposals, presentations, sales documents, and other administrative requirements.
• Monitor sales activities and follow up on pending customer orders, requests, and documentation.
• Coordinate with internal teams to ensure customer requirements are communicated accurately and completed on schedule.
• Use MS Office, ERP systems, CRM software, and other business applications to maintain records and support daily operations.
• Analyze sales and customer information to identify discrepancies, pending actions, trends, or areas requiring follow-up.
• Maintain confidentiality and accuracy when handling customer, sales, pricing, and business information.
• Support the sales team in achieving operational and customer service objectives.
• Perform other sales coordination and administrative duties assigned by management.

Requirements:

• Detailed RESUME/Skype ID
• Certificate of Employment
• Valid Passport

Visit our office for an initial interview:
Finest Asia Resources, Inc
📍7F Vernida IV Building 128 L.P. Leviste St. Salcedo Village, Makati

For Manpower Pooling Only
Beware of Illegal Recruiters
No Fees to be Collected During Application Process