HOTEL ATTENDANT Job Hiring in Croatia for Anker Grupa

Job Opportunity in Croatia!

Job Vacancy: HOTEL ATTENDANT
Employer/Company: Anker Grupa d.o.o.
DMW Accreditation No.: 10397680
Job Location: Croatia

HOTEL ATTENDANT

Qualifications:

• Minimum 3 years of working experience in a hotel, hospitality, tourism, or related field.
• Vocational Diploma / Short Course Certificate in Hospitality/Tourism Management or a similar field.
• Able to communicate in basic English.
• Previous experience in guest service, hotel operations, luggage handling, concierge, or a similar hospitality role is an advantage.
• Good understanding of professional hospitality etiquette and customer service.
• Ability to greet and assist guests in a friendly, courteous, and professional manner.
• Good communication and interpersonal skills.
• Able to handle guest luggage safely and efficiently.
• Strong customer-service orientation and attention to guest needs.
• Professional, presentable, courteous, and approachable.
• Able to remain calm and helpful when dealing with guest requests or concerns.
• Physically fit and capable of standing, walking, and handling luggage as required.
• Good teamwork and coordination skills.
• Reliable, hardworking, responsible, and willing to follow hotel policies and procedures.

Responsibilities:

• Greet guests warmly upon arrival and provide professional and courteous hospitality service.
• Assist guests with luggage handling, ensuring bags are handled safely and efficiently.
• Escort guests to their assigned guestrooms and provide assistance during check-in or arrival procedures.
• Explain room features, facilities, equipment, and operating instructions for in-room amenities.
• Provide guests with information about hotel facilities, services, dining areas, recreational outlets, and other available amenities.
• Respond courteously to guest questions and provide appropriate assistance or directions.
• Help guests understand hotel policies, procedures, and available services when required.
• Assist guests with transportation arrangements, directions, or other basic requests when assigned.
• Handle guest luggage carefully during arrival, departure, transfers, and storage.
• Coordinate with the front desk, housekeeping, concierge, and other hotel departments to address guest needs.
• Deliver guest items, messages, or requested amenities to guestrooms when required.
• Maintain a professional, friendly, and welcoming appearance and attitude at all times.
• Ensure guest requests are handled promptly and courteously.
• Report guest concerns, maintenance issues, lost items, or other incidents to the appropriate department.
• Assist with maintaining clean, organized, and presentable guest service areas.
• Follow proper procedures for handling guest belongings and luggage.
• Maintain guest privacy and confidentiality at all times.
• Observe hotel safety, security, hygiene, and service standards.
• Assist elderly guests, families, and guests requiring additional support when necessary.
• Provide clear and basic information to guests regarding hotel services and facilities.
• Maintain good communication and coordination with hotel staff to ensure smooth guest operations.
• Perform other guest service and hotel attendant duties assigned by management.

Requirements:

• Detailed RESUME
• Certificate of Employment ( if available)
• Candidate must have ready passport

Visit our office for immediate screening assessment!

Walk-in applicants can visit us at:
🏛️Venture Management Systems International Corp
Address:📍Unit 701B, 7F, East Tower, 8912 Asean Avenue Bldg., Asean Ave., Aseana City, Parañaque, Philippines

FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers.