Guest Service Attendant Job Hiring in Kuwait for Tamdeen Entertainment Company
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Career Opportunity in Kuwait!
Job Vacancy: Guest Service Attendant
Employer/Company: Tamdeen Entertainment Company / Al Tamdeen Ent Co
Job Location: Kuwait
Guest Service Attendant
Qualifications:
- Male or Female, preferably 21–35 years old.
- At least a High School Graduate.
- Diploma or Bachelor’s Degree in Hospitality, Tourism, Business, or a related field is an advantage.
- Minimum of 1 year of experience in customer service, retail, hospitality, entertainment, amusement parks, cinemas, family entertainment centers, or similar industries.
- Excellent customer service and interpersonal skills.
- Friendly, courteous, and professional attitude.
- Good command of spoken and written English.
- Arabic language skills are an advantage but not required.
- Basic knowledge of Point-of-Sale (POS) systems, cash handling, and computer applications.
- Ability to work effectively in a fast-paced environment while maintaining a positive attitude.
- Strong communication, teamwork, and problem-solving skills.
- Physically fit and able to stand, walk, and move around the facility for extended periods.
- Willing to work rotating shifts, weekends, public holidays, and evening hours.
- Well-groomed, presentable, and customer-oriented.
Responsibilities:
- Welcome and greet guests in a friendly, professional, and courteous manner.
- Serve as a first point of contact for guests entering the entertainment facility.
- Provide accurate information about attractions, games, activities, promotions, facilities, and available services.
- Assist guests with ticketing, admissions, reservations, and other entry-related procedures.
- Process customer payments and transactions accurately using POS systems.
- Handle cash and other payment methods according to company procedures.
- Respond promptly and professionally to guest inquiries, requests, and concerns.
- Resolve customer complaints within the scope of authority and escalate complex issues to supervisors when necessary.
- Assist guests with directions and information throughout the entertainment facility.
- Monitor guest areas and report safety, maintenance, or operational concerns to the appropriate personnel.
- Ensure guests follow applicable facility rules and safety procedures.
- Assist in maintaining a clean, safe, organized, and welcoming environment.
- Support promotional activities, special events, games, and entertainment programs as required.
- Coordinate with other departments and team members to ensure smooth daily operations.
- Assist children, families, and other guests as needed while maintaining professional service standards.
- Maintain a well-groomed and professional appearance at all times.
- Follow company policies, customer service standards, safety procedures, and operational guidelines.
- Perform other guest service and entertainment facility duties as assigned.
Requirements:
- Detailed RESUME
- Certificate of Employment ( if available)
- Candidate must have ready passport
We are accepting walk-ins!
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