HOUSEKEEPING SUPERVISOR Job Hiring in Croatia for Anker Grupa

Job Opportunity in Croatia!

Job Vacancy: HOUSEKEEPING SUPERVISOR
Employer/Company: Anker Grupa d.o.o.
DMW Accreditation No.: 10397680
Job Location: Croatia

HOUSEKEEPING SUPERVISOR

Qualifications:

• Minimum of 5 years of relevant work experience is required.
• Bachelor’s / College Degree in Hospitality Management, Tourism Management, or a related field.
• Proven experience supervising or leading a hotel housekeeping team.
• Strong knowledge of hotel housekeeping procedures, room cleaning standards, sanitation, hygiene, and quality control.
• Ability to train, schedule, motivate, and effectively manage housekeeping staff.
• Experience conducting guest room and public area inspections.
• Ability to handle VIP and special guest requests with professionalism and attention to detail.
• Experience planning and supervising deep-cleaning activities and special housekeeping projects.
• Strong organizational, leadership, communication, problem-solving, and time-management skills.
• Excellent attention to detail and commitment to maintaining high cleanliness and service standards.
• Ability to work in a fast-paced hotel environment and effectively manage changing priorities.
• Professional, courteous, reliable, and guest-focused attitude.
• Ability to coordinate effectively with front office, maintenance, management, and other hotel departments.
• Strong commitment to delivering exceptional hospitality and memorable guest experiences.

Responsibilities:

• Supervise daily housekeeping operations and ensure the hotel maintains excellent cleanliness, hygiene, and presentation standards.
• Lead, train, schedule, and oversee housekeeping staff to ensure guest rooms and assigned areas are cleaned and maintained according to hotel standards.
• Assign daily tasks and work areas to housekeeping team members based on occupancy, room status, workload, and operational requirements.
• Conduct regular inspections of guest rooms, corridors, public areas, and other assigned spaces to ensure cleanliness and quality standards are consistently met.
• Ensure guest rooms are properly prepared, maintained, and ready for occupancy according to established procedures.
• Monitor housekeeping performance and provide coaching, guidance, and feedback to team members.
• Ensure excellent guest service by responding promptly and professionally to guest concerns, requests, and special requirements.
• Coordinate and oversee VIP and special guest requests, ensuring all arrangements are completed accurately and on time.
• Schedule and supervise periodic deep cleaning of guest rooms, public areas, back-of-house areas, and other designated spaces.
• Plan and oversee special housekeeping projects and initiatives to improve cleanliness, efficiency, and guest satisfaction.
• Coordinate with the front office regarding room status, early arrivals, late check-outs, VIP arrivals, and other guest requirements.
• Work closely with maintenance personnel to report and follow up on room defects, repairs, equipment problems, and other maintenance concerns.
• Monitor housekeeping supplies, linens, towels, amenities, and cleaning materials and coordinate replenishment when necessary.
• Ensure proper handling, storage, distribution, and inventory control of housekeeping supplies and equipment.
• Monitor the proper use and maintenance of housekeeping equipment, tools, and cleaning materials.
• Ensure all housekeeping activities comply with hotel policies, hygiene standards, health and safety requirements, and established operating procedures.
• Handle guest complaints related to housekeeping professionally and take appropriate corrective action.
• Prepare housekeeping reports, inspection records, staff schedules, and other operational documentation as required.
• Promote teamwork, professionalism, efficiency, and a positive hospitality culture within the housekeeping department.
• Assist management in implementing improvements to housekeeping procedures, service quality, and operational efficiency.
• Perform other housekeeping supervisory and hotel operations duties assigned by management.

Requirements:

• Detailed RESUME
• Certificate of Employment ( if available)
• Candidate must have ready passport

Visit our office for immediate screening assessment!

Walk-in applicants can visit us at:
🏛️Venture Management Systems International Corp
Address:📍Unit 701B, 7F, East Tower, 8912 Asean Avenue Bldg., Asean Ave., Aseana City, Parañaque, Philippines

FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers.