RESTAURANT SUPERVISOR Job Hiring in Brunei for Borneo Kopitiam Restaurant & Catering

Career Opportunities in Brunei!

Job Vacancy: RESTAURANT SUPERVISOR
Employer/Company: Borneo Kopitiam Restaurant & Catering
DMW Registration / Accreditation No. 10368620
Job Location: Brunei

Borneo Kopitiam Restaurant & Catering is seeking an experienced and customer-focused Restaurant Supervisor to oversee daily restaurant operations in Brunei. The ideal candidate will lead the restaurant team, maintain service and food quality standards, handle customer concerns, and ensure smooth and efficient operations in a busy dining environment.

RESTAURANT SUPERVISOR

Qualifications:

• Previous experience in restaurant supervision, food and beverage service, hospitality, or a similar position is required or highly preferred.
• Experience supervising restaurant staff and coordinating daily dining operations.
• Strong knowledge of restaurant service procedures, customer service, food hygiene, and sanitation standards.
• Excellent leadership and team management skills.
• Ability to assign tasks, monitor employee performance, train staff, and maintain discipline professionally.
• Strong customer service and problem-solving skills with the ability to handle customer complaints calmly and effectively.
• Good communication and interpersonal skills.
• Ability to coordinate effectively with kitchen staff, service personnel, suppliers, and management.
• Strong organizational, multitasking, and time-management abilities.
• Ability to work effectively in a fast-paced restaurant and catering environment.
• Knowledge of basic inventory control, staff scheduling, cash handling, and restaurant reporting is an advantage.
• Physically fit and capable of standing and walking for extended periods.
• Professional appearance, positive attitude, reliability, and strong work ethic.
• Willing to work flexible schedules, including weekends and holidays, according to restaurant requirements.
• Committed to maintaining high standards of service, cleanliness, food safety, and customer satisfaction.

Responsibilities:

• Supervise and coordinate daily restaurant operations to ensure efficient and smooth service.
• Lead, assign, and monitor the work of waiters, kitchen helpers, servers, and other restaurant staff.
• Ensure employees follow established service procedures, restaurant policies, hygiene standards, and workplace safety requirements.
• Monitor food and beverage service to ensure orders are accurate, timely, and properly presented.
• Maintain high standards of customer service, food quality, cleanliness, and restaurant presentation.
• Welcome guests and ensure they receive friendly, professional, and attentive service.
• Respond promptly and professionally to customer inquiries, requests, feedback, and complaints.
• Resolve service issues and coordinate with kitchen and management teams to address customer concerns.
• Monitor restaurant seating, table turnover, service flow, and overall dining operations.
• Coordinate with kitchen staff to ensure food orders are prepared accurately and served within appropriate timeframes.
• Check dining areas, service stations, kitchen support areas, and other assigned spaces to ensure cleanliness and proper organization.
• Assist in preparing staff schedules, assigning shifts, and ensuring adequate manpower during operating hours.
• Train and coach employees on customer service, restaurant procedures, food safety, hygiene, and workplace standards.
• Monitor staff attendance, performance, grooming, conduct, and adherence to company policies.
• Assist with opening and closing procedures, including preparation of dining areas, equipment, supplies, and cash or service stations as required.
• Monitor inventory levels of food service supplies, utensils, packaging materials, and other restaurant items.
• Coordinate with management regarding stock shortages, equipment problems, maintenance concerns, and operational requirements.
• Assist in monitoring sales, orders, cash handling, and daily restaurant records when required.
• Ensure proper handling and storage of food, beverages, utensils, and restaurant supplies.
• Maintain compliance with food safety, sanitation, health, and workplace safety regulations.
• Promote teamwork and maintain a positive and professional working environment.
• Prepare or assist with daily operational reports and communicate important issues to management.
• Help implement improvements to service quality, staff efficiency, customer satisfaction, and restaurant operations.
• Perform other supervisory, customer service, and restaurant management duties assigned by management.

Requirements:

• Comprehensive in WORD FORMAT (only resumes in word format are accepted)
• Full body photo in corporate attire
• Vocational/ Training certificates

We accept walk ins:

You may visit us and submit your application personally at our office address:
KYR International Manpower Services
📍U-7 3F A. Francisco Gold Condominium, I 784 EDSA, Quezon City

For manpower pooling only
No fees in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and Human Trafficker.