RECEPTIONIST Job Hiring in China for Cygnus Resort Hotel

Job Opportunities in China!

Job Vacancy: RECEPTIONIST
Employer: Cygnus Resort Hotel
Job Location: China

Cygnus Resort Hotel is seeking a professional and customer-focused Receptionist to join its front office team in China. The successful candidate will be the first point of contact for guests, providing exceptional customer service while managing front desk operations, reservations, and guest inquiries to ensure a pleasant and memorable stay.

RECEPTIONIST

Qualifications:

• 35 years old and below.
• Bachelor’s degree holder.
• Minimum of 2 years of relevant experience as a Receptionist, Front Desk Associate, or in a similar hospitality role.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a professional appearance and positive attitude.
• Good organizational skills and the ability to multitask in a fast-paced environment.
• Basic computer proficiency and familiarity with hotel reservation or property management systems is an advantage.

Responsibilities:

• Welcome guests warmly and provide efficient check-in and check-out services.
• Handle room reservations, cancellations, and booking inquiries accurately.
• Respond to guest questions, requests, and concerns in a professional and timely manner.
• Answer telephone calls, emails, and other communications, directing inquiries to the appropriate departments.
• Process guest payments, issue receipts, and maintain accurate billing records.
• Maintain guest information and update hotel management systems accurately.
• Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met.
• Provide information about hotel facilities, services, and local attractions.
• Maintain a clean, organized, and professional front desk area.
• Follow hotel policies, procedures, and customer service standards at all times.

Requirements:

• Whole body picture and video
• Diploma & TOR
• Valid Passport
• Valid NBI Clearance
• DMW E-Registration
• DMW PEOS Certificate
• Training Certificates
• Certificate of Employment

Walk-in applicants can visit us at:
Superior Alliance Human Resources Co.
Space D 3rd Flr Sunnyville Bldg 2010 F Benitez St cor Pres Quirino Ave Malate Manila

FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers.