FRONT DESK CUSTOMER SERVICE REPRESENTATIVE Job Hiring in China for Pure Smile Orthodontics & Dentistry

Job Opportunity in China!

Job Vacancy: FRONT DESK CUSTOMER SERVICE REPRESENTATIVE
Employer/Company: Pure Smile Orthodontics & Dentistry
Job Location: China

Pure Smile Orthodontics & Dentistry is seeking a qualified Front Desk Customer Service Representative to support daily reception and patient service operations at its dental clinic in China. The successful candidate will welcome patients, manage appointments, handle inquiries, maintain patient records, and help ensure a professional and welcoming experience for every visitor.

FRONT DESK CUSTOMER SERVICE REPRESENTATIVE

Qualifications:

• At least a high school graduate or equivalent.
• Minimum of 2 years of relevant work experience.
• Proven experience as a receptionist or in a similar customer service role, preferably in a healthcare or dental setting.
• Proficient in using dental practice management software and general office equipment.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and manage time effectively.
• Friendly, patient-focused, professional, and approachable.
• Able to handle patient inquiries and administrative concerns with discretion.
• A certificate in medical or dental office administration is an advantage.

Responsibilities:

• Welcome patients and visitors and assist them with registration and check-in procedures.
• Answer telephone calls, respond to inquiries, and provide accurate information about clinic services.
• Schedule, confirm, reschedule, and manage dental appointments.
• Maintain accurate patient information and update records using dental practice management software.
• Assist patients with registration forms, treatment documentation, and other administrative requirements.
• Coordinate with dentists, orthodontists, and other clinic staff to support efficient patient flow.
• Handle patient concerns professionally and refer clinical questions to the appropriate dental professionals.
• Operate office equipment and perform general reception and administrative duties.
• Keep the reception area organized, clean, and welcoming.
• Protect patient confidentiality and follow clinic policies on recordkeeping and data privacy.
• Manage multiple tasks efficiently while maintaining courteous and professional customer service.

Requirements:

• Updated resume with Photo
• Certificate of Employment
• Valid passport

Walk-in applicants can visit us at:
Transnational Services, Inc.
📍5385 Gen Luna St., Poblacion, Makati City

For manpower pooling only
No fees in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and Human Trafficker.