RECEPTIONIST Job Hiring in British Virgin Islands for Long Bay (1980) Ltd

Career Opportunity in British Virgin Islands!

Job Vacancy: RECEPTIONIST
Company/Employer: Macati Recruitment Pty Ltd / Long Bay (1980) Ltd
DMW Registration/Accreditation No.: 10492048
Job Location: British Virgin Islands

RECEPTIONIST

Qualifications:

• A minimum of 3 years of working experience is required.
• Candidates must possess a Bachelor’s / College Degree in Hospitality/Tourism Management or a related field.
• Minimum of 3 years’ experience as a Receptionist, Front Desk Agent, or Guest Services Associate in a 5-star hotel, luxury resort, or upscale hospitality establishment.
• College degree in Hospitality Management or a related field is preferred.
• Experience using Property Management Systems (PMS).
• Proficient in Microsoft Office Suite applications.
• Excellent customer service and guest relations skills.
• Excellent verbal and written English communication skills.
• Strong organizational, multitasking, and administrative abilities.
• Professional appearance and demeanor.
• Strong conflict resolution and problem-solving skills.
• Excellent knowledge of hospitality service standards.
• Ability to work flexible schedules, weekends, holidays, and extended shifts when required.

Responsibilities:

• Present a professional, approachable, and welcoming image to all guests at all times.
• Respond promptly and professionally to reservation inquiries, emails, and guest correspondence.
• Facilitate reservations accurately and efficiently using the Property Management System (PMS).
• Answer telephone calls courteously, professionally, and efficiently, directing inquiries as appropriate.
• Perform guest check-in and check-out procedures according to resort policies and standards.
• Assist guests with luggage and arrival/departure arrangements when required.
• Promote resort amenities, dining facilities, excursions, activities, and local attractions.
• Organize guest experiences, tours, transportation, and activities outside the resort.
• Remind guests of scheduled events, reservations, and resort activities.
• Anticipate guest needs and deliver personalized service to enhance guest satisfaction.
• Resolve guest inquiries, requests, concerns, and complaints promptly and professionally.
• Gather guest feedback and contribute to service improvement initiatives.
• Maintain cleanliness, organization, and safety standards within reception and lobby areas.
• Liaise with housekeeping, food and beverage, maintenance, and other departments to ensure exceptional guest experiences.
• Attend meetings and assist with staff orientation, training, and operational support when required.
• Prepare reports, maintain records, and perform other duties as assigned by management.

Requirements:

• Detailed RESUME
• Certificate of Employment
• Candidate must have ready passport

☑ NO TRADETEST FEES,
☑ NO MEDICAL FEES,
☑ NO PLACEMENT FEE,
☑ NO PROCESSING FEE,
☑ NO SALARY DEDUCTION,
💯% NO FEES TO BE COLLECTED

Please report to our office for preliminary interview.
Please bring 2 copies of your CV/ Resumes and supporting documents (COE, trainings, seminars), bring original for verification. Business Hours: Mon – Fri: 9:00 AM – 6:00 PM

International Skill Development, Inc.
Address: ISD Building, 5439 Curie Street Palanan, Makati City, Philippines

FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers.