MANAGER (Coffee Shop) Job Hiring in Kuwait for Robusta Coffee Bar Restaurant Co.
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Job Vacancy: MANAGER (Coffee Shop)
Employer/Company: Robusta Coffee Bar Restaurant Co.
Job Location: Kuwait
MANAGER (Coffee Shop)
Qualifications:
- Proven experience as a Coffee Shop Manager, Café Manager, Restaurant Manager, or in a similar food and beverage leadership role.
- Strong knowledge of coffee shop operations, beverage preparation, food service, and customer service standards.
- Experience supervising, training, and leading a team in a fast-paced hospitality environment.
- Proficient in inventory management, cost control, budgeting, and sales reporting.
- Familiarity with Point-of-Sale (POS) systems and basic computer applications.
- Excellent leadership, communication, organizational, and problem-solving skills.
- Strong understanding of food safety, hygiene, and sanitation regulations.
- Customer-focused with the ability to resolve issues effectively and maintain high service standards.
- Able to work flexible shifts, including weekends and holidays.
Responsibilities:
- Manage the day-to-day operations of the coffee shop to ensure smooth and efficient service.
- Supervise, train, schedule, and motivate baristas, cashiers, waitstaff, and other café employees.
- Ensure exceptional customer service by addressing guest inquiries, feedback, and complaints promptly and professionally.
- Monitor food and beverage quality, presentation, and consistency in accordance with company standards.
- Oversee inventory management, stock ordering, receiving, and storage of coffee beans, beverages, food items, and supplies.
- Monitor daily sales, prepare operational reports, and analyze performance to achieve sales and profitability targets.
- Control labor costs, food costs, and operational expenses while maximizing productivity.
- Ensure compliance with food safety, sanitation, health, and workplace safety regulations.
- Conduct regular inspections to maintain cleanliness, equipment functionality, and an inviting café environment.
- Coordinate with suppliers and management to ensure timely procurement of products and materials.
- Manage cash handling procedures, daily cash reconciliation, and POS system operations.
- Implement promotional activities and marketing initiatives to increase customer traffic and sales.
- Monitor employee performance and conduct coaching, evaluations, and disciplinary actions when necessary.
- Ensure compliance with company policies, operational procedures, and quality standards.
- Perform other management and operational duties assigned by senior management.
Requirements:
- Update and detailed Resume in Word format or PDF with a picture
- Employment Certificate
- Training Certificate
- Passport Copy
Visit our office for an initial interview:
Mayonview International Manpower Services
R303 & 304 East 21 Bldg. 1724 A. Mabini St., Malate, Manila
FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers.