After Sales Assistant Job Hiring in United Arab Emirates for Al Mukita FZCO
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Job Vacancy: After Sales Assistant
Employer/Company: Al Mukita FZCO
Job Location: United Arab Emirates (UAE)
Al Mukita FZCO is seeking a qualified After Sales Assistant to support post-sales operations, handle customer inquiries and service requests, coordinate after-sales activities, maintain service records, and ensure a high level of customer satisfaction.
After Sales Assistant
Qualifications:
- Minimum of 2 years of experience in after-sales support, customer service, or a related role.
- Proficient in administrative, analytical, technical, or logistics-related functions.
- Strong communication and customer service skills.
- Good organizational, coordination, and problem-solving abilities.
- Proficient in Microsoft Office applications and computer systems.
- Ability to manage multiple customer requests and follow-ups efficiently.
- Detail-oriented with strong record-keeping and documentation skills.
- Reliable, professional, and able to work effectively in a team environment.
Responsibilities:
- Provide administrative and operational support to the after-sales department.
- Respond to customer inquiries, complaints, and service requests in a professional manner.
- Coordinate warranty claims, service schedules, repairs, and customer follow-ups.
- Maintain accurate records of customer interactions, service reports, and after-sales activities.
- Monitor and track service requests to ensure timely resolution.
- Coordinate with technical, logistics, sales, and service teams to address customer concerns.
- Prepare reports, documentation, and correspondence related to after-sales operations.
- Ensure customer satisfaction by providing timely updates and effective solutions.
- Assist in managing spare parts requests and service-related documentation when required.
- Support continuous improvement initiatives to enhance customer service and after-sales processes.
- Ensure compliance with company policies and service standards.
Requirements:
- Peos
- E-Registration
- Latest Resume with picture and job qualifications in Word Format
- Diploma
- Employment Certificates
- Training Certificates
- Passport must be valid for 2 years
- Vaccine Card/Vaccine Cert.
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Walk-in applicants can visit us at:
Staffhouse International Resources
๐43 Westpoint Street, Cubao, Quezon City
๐Cebu Branch: Rm. 506 Krizia Bldg., Gonzales Compound, Gorordo Ave., Lahug, Cebu City
FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers.