Workshop Manager Job Hiring in Fiji Islands for Carpenters Fiji Pte Limited

Career Opportunities in Fiji Islands!

Job Vacancy: Workshop Manager
Employer/Company: Carpenters Fiji Pte Limited
Job Location: Fiji Islands

Workshop Manager

Qualifications:

• Minimum of 5 years work experience
• Certificate IV in Automotive Engineering
• Minimum 5 years of experience in similar field
• Excellent verbal and written communication skills
• Must possess excellent computer skills
• Time management skills are essential.
• Strong leadership and interpersonal skills
• Technical proficiency in automotive systems and repair processes
• Knowledge of industry regulations and safety standards
• Ability to analyze data and implement process improvement
• Budgeting and financial management skills

Responsibilities:

• Assist all subordinate service and sales personnel in all phases of their job descriptions
• Properly document employee behaviour that may result in punitive job actions such as termination.
• Report to management any circumstances that compromise the integrity of the dealership
• Work with the parts department as appropriate to ensure proper stocking of high use parts
• Collect accounts receivable for service work.
• Obtain competitive bids on all tools, equipment, sublet repairs, supplies etc.
• Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately.
• Ensure that all required technical publications, periodicals, bulletins, etc. are obtained, kept up-to-date and properly maintained
• Ensure that all the necessary shop equipment is in proper working condition
• Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly.
• Ensure that proper service sales techniques are being used
• Meet with fixed operations director and general manager at least once a month to review current service department performance, set future
• performance objectives, promotional activities or any other matters
• Communicate with customers before issues arise and get involved in escalated customer issues
• Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer
  and company policy and procedures manuals
• Maintain the highest possible standards of workmanship, advice technicians of service CSI on a monthly basis.
• Serve as liaison with factory representatives in the absence of fixed operations or service director.
• Establish and maintain a good working relationship with customers to encourage repeat referral business
• Monitor staffing levels, compensation levels and department turnover.
• Assure proper repair order flow to satisfy warranty/dealership/business office requirements.
• Maintain reporting systems required by general manager, company and manufacturer.
• Establish and maintain a good working relationship with vocational and technical departments to enhance staff retention
• Direct and schedule activates of all department associates
• Hire, train, motivate, counsel and monitor the performance of all service department staff
• Understand and comply with regulations that affect service and parts operations, such as hazardous waste disposal, OH&S act
• Assist in development of annual service budget for use in connection with annual sales forecast
• Maintain customer satisfaction index rating above that of manufacturer or dealership average
• Demonstrates behaviours consistent with the company’s vision, mission and values in all interactions with customers, co-workers and suppliers.
• Adheres to all company policies, procedures and safety standards.
• Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals.

Requirements:

• Update and detailed Resume in Word format or PDF with a picture
• Employment Certificate
• Training Certificate
• Passport Copy

Walk-in applicants can visit us at:
Questcore Inc.
Address: Unit 701-702, Pryce Center Building, 1179 Chino Roces Avenue corner Bagtikan St., San Antonio Village, Makati

Employer Overview:

Carpenters Fiji Pte Limited, a subsidiary of MBf Holdings, represents almost all sectors of MBf in Fiji with wholesale, retail, hardware, automotive, IT, finance, water bottling, shipping, and industrial and marine engineering industries.

The company is an iconic, trusted household name in the Fiji Islands, prospering with over 150 years of experience and service in commerce and trading in the Pacific. Recognised as one of the largest and most influential business groups in the private sector, Carpenters Fiji Pte Limited employs over 3,000 people, and has continued to contribute to the growth of the Fijian economy.

For manpower pooling only
No fees in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and Human Trafficker.