SENIOR CAPTAIN WAITRESS Job Hiring in Qatar for Magnolia Bakery

Career Opportunities in Qatar!

Job Vacancy: SENIOR CAPTAIN WAITRESS
Employer/Company: Magnolia Bakery
Job Location: Qatar

SENIOR CAPTAIN WAITRESS

Qualifications

• Female, 35 years old and below.
• At least 2 years of experience as a Captain Waitress.
• Previous experience in a restaurant, bakery, café, hotel, or other food and beverage establishment is preferred.
• Good English communication skills.
• Presentable and customer-oriented.
• Strong knowledge of professional food and beverage service standards.
• Good leadership and team coordination skills.
• Excellent customer service and interpersonal skills.
• Ability to communicate effectively with customers, colleagues, kitchen staff, and management.
• Professional, courteous, and confident when dealing with guests.
• Ability to work efficiently in a fast-paced food and beverage environment.
• Strong attention to detail and commitment to service quality.
• Good organizational and time-management skills.
• Knowledge of food safety, hygiene, and sanitation practices.
• Reliable, responsible, hardworking, and able to work effectively as part of a team.

Responsibilities:

• Supervise and coordinate daily dining and customer service operations.
• Lead and guide waitstaff to ensure efficient and professional service.
• Welcome guests and provide courteous, attentive, and personalized customer service.
• Take and accurately relay customer orders to the kitchen and service team.
• Ensure food and beverages are served correctly, promptly, and according to company standards.
• Monitor table setup, cleanliness, presentation, and overall dining area appearance.
• Coordinate closely with kitchen and other service personnel to ensure smooth operations.
• Assign duties and monitor the performance of waitstaff during shifts.
• Assist team members during busy service periods to maintain efficient customer service.
• Handle customer inquiries, requests, concerns, and complaints professionally.
• Resolve service issues promptly or refer them to the appropriate supervisor or manager.
• Ensure proper service procedures and company standards are consistently followed.
• Monitor the quality and presentation of food and beverages before serving.
• Ensure dining areas, service stations, tables, and equipment are kept clean and organized.
• Assist with opening and closing duties, including preparation and proper shutdown of service areas.
• Maintain professional grooming, appearance, and courteous behavior at all times.
• Follow food safety, hygiene, sanitation, and workplace safety procedures.
• Assist in training and coaching new waitstaff on service standards and procedures.
• Monitor inventory of service supplies and report shortages or replenishment needs.
• Coordinate special requests, reservations, group dining, and other guest requirements as assigned.
• Support management in maintaining high customer satisfaction and service quality.
• Prepare or assist with service reports and communicate important operational concerns to management.
• Perform other customer service and restaurant duties assigned by management.

Requirements:

• Must have valid passport
• Detailed RESUME
• Certificate of Employment ( if available)

Walk In Applicants are welcome to apply!
Office Hours 9am – 5pm

Visit our office for an initial interview:
Lead Resources Management Corp.
2655 A. Bautista St., Malate, Manila

For manpower pooling only
No fees in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and Human Trafficker.