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QUALITY ASSURANCE ENGINEER (Conversational AI) Job Hiring in Australia for Skyecap

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Job Vacancy: QUALITY ASSURANCE ENGINEER (Conversational AI)
Employer / Company: Skyecap
Job Location: Australia

QUALITY ASSURANCE ENGINEER (Conversational AI)

Qualifications:

  • Must possess a degree in Computer Science, Information Technology, Software Engineering, or a related field.
  • Must have experience in software quality assurance or software testing, preferably involving AI-powered chatbots or conversational AI systems.
  • Must have knowledge of test case development, bug reporting, and software testing methodologies.
  • Must possess strong analytical, problem-solving, and communication skills.
  • Must demonstrate keen attention to detail and the ability to identify inconsistencies and software defects.
  • Familiarity with APIs, Python programming, automation testing, or AI evaluation tools is an advantage.
  • Must be capable of documenting test results clearly and communicating technical issues to development teams.
  • Must be willing to collaborate with cross-functional teams to improve software quality and system performance.

Responsibilities:

  • Develop, review, and execute test cases and test plans for conversational AI applications and software systems.
  • Test AI-powered chatbots to assess response accuracy, relevance, consistency, and conversational flow.
  • Evaluate chatbot performance across different user inputs, scenarios, and conversation contexts.
  • Identify, document, and report software defects, unexpected responses, and functional issues.
  • Collaborate with software developers, AI engineers, and product teams to investigate and resolve reported defects.
  • Conduct functional, regression, integration, and exploratory testing as required.
  • Assess AI system behavior, including its ability to understand user intent and generate appropriate responses.
  • Perform API testing to verify communication between applications and backend services.
  • Assist in developing automated testing scripts and improving testing processes.
  • Use appropriate testing tools and AI evaluation methods to measure system performance and reliability.
  • Maintain accurate test documentation, bug reports, and quality assurance records.
  • Recommend improvements to enhance chatbot functionality, software quality, and user satisfaction.

Requirements:

  • Resume with 2×2 pictures
  • Passport
  • NBI
  • Employment Certificates
  • School Records

Visit our office for Initial Screening at:
GlobalSuccess Overseas Employment Services
Unit M7, Mezzanine Floor, Victoria de Manila 1, Taft Avenue, Malate, Manila

Employer Overview:

Skyecap is an Australian private lending and fintech company that provides fast and flexible business funding solutions for small and medium-sized enterprises (SMEs). Founded in 2018, the company was established with the goal of helping businesses gain easier access to working capital, especially those that may struggle to secure financing through traditional banks and lenders.

The company specializes in unsecured business loans, short-term funding, cash flow finance, and fast business loans ranging from approximately AUD $5,000 to $250,000, depending on eligibility and assessment. Skyecap promotes a streamlined digital application process designed to provide funding approvals in as little as two hours after approval and verification.

Skyecap leverages technology-driven assessment systems and AI-powered risk evaluation tools to analyze business performance beyond traditional credit scoring methods. According to company and partner publications, their proprietary assessment approach aims to help businesses with strong growth potential access funding more efficiently.

For manpower pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.

Only candidates can apply for this job.
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