Guest Experience Leader Job Hiring in United Arab Emirates for McDonald’s

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Job Opportunity in United Arab Emirates!

Job Vacancy: Guest Experience Leader
Employer / Company: McDonald’s
DMW Accreditation No.: 10432391
Job Location: United Arab Emirates

McDonald’s is seeking a motivated Guest Experience Leader to ensure a high-quality, friendly, and efficient experience for all customers. The role involves assisting guests, managing service flow, handling inquiries, and supporting team operations to maintain excellent service standards.

Guest Experience Leader

Qualifications:

  • Minimum of 3 years of working experience.
  • No minimum educational attainment required.
  • Experience in customer service or hospitality is an advantage.
  • Strong communication and interpersonal skills.
  • Friendly, approachable, and customer-focused personality.
  • Ability to work effectively in a fast-paced environment.

Responsibilities:

  • Welcome and greet customers in a friendly and professional manner.
  • Assist guests with self-order kiosks and counter ordering.
  • Ensure fast, accurate, and friendly service at all times.
  • Handle customer inquiries, feedback, and complaints effectively.
  • Maintain cleanliness and organization in dining and service areas.
  • Support promotional activities and upselling initiatives.
  • Monitor guest flow and assist in managing peak-hour service.
  • Work closely with crew and managers to continuously improve the customer experience.

Requirements:

  • Updated CV
  • Passport
  • Training Certificate (if any)
  • Certificate of Employment

Walk-in applicants can visit us at:
Earthsmart Human Resource Philippines, Inc.
📍One Oasis Hub B, Unit 421-424 Building M, Ortigas Avenue Extension, Barangay Sta. Lucia, Pasig City
⏰Open Mondays to Fridays, 7:30 am to 4:30 pm

Employer Overview:

All McDonald’s restaurants in the KSA Central, Eastern and Northern regions are 100% locally owned and operated. All business decisions are locally made, and revenues are reinvested in the local economy. Riyadh International Catering Company is proud to serve the Central, Eastern and Northern regions of KSA some of its favorite food since 1993. Along the way, we’ve managed to grow with a region we have become part of. We strive to serve safe, high quality products to every customer, every time they visit our restaurants in the KSA Central, Eastern and Northern regions.

McDonald’s KSA Central, Eastern and Northern regions today has 186 restaurants geographically located and over 5,153 employees to service customers. McDonald’s KSA Central, Eastern and Northern regions is committed to the quality of the products it serves at each restaurant and also maintains an active social responsibility agenda. It has so far been quite a journey, during which we formed bonds with society along the way. McDonald’s has become a household name in the KSA Central, Eastern and Northern regions, and an active member in the society through various initiatives. We have our hearts set on continuing to offer our patrons in a simple, easy and fun way to enjoy the food they love, while further entrenching ourselves within the social fabric of the Kingdom.


FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers.

Only candidates can apply for this job.

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