CSR Job Hiring in United Arab Emirates for Lulu Hypermarket

Career Opportunity in United Arab Emirates!

Job Vacancy: CSR
Employer/Company: Lulu Hypermarket
Job Location: United Arab Emirates

CSR

Qualifications:

• Age: 21–30 years old.
• Previous experience in customer service, retail, supermarket, hypermarket, hospitality, or related service-oriented work is an advantage.
• Excellent customer service and interpersonal skills.
• Good verbal and written communication skills.
• Able to communicate professionally and courteously with customers from different backgrounds.
• Strong problem-solving and conflict-resolution skills.
• Patient, approachable, friendly, and service-oriented.
• Able to work efficiently in a fast-paced retail environment.
• Basic computer and administrative skills are an advantage.
• Good organization, attention to detail, and time-management skills.
• Professional appearance and positive work attitude.
• Physically fit and able to stand or move around the store for extended periods when required.
• Reliable, hardworking, responsible, and able to work effectively as part of a team.

Responsibilities:

• Welcome and assist customers in a friendly, professional, and courteous manner.
• Respond to customer inquiries regarding products, services, store policies, promotions, and procedures.
• Provide accurate information and assistance to customers based on their needs.
• Handle customer concerns, complaints, requests, and feedback professionally.
• Resolve customer issues promptly or refer complex concerns to the appropriate supervisor or department.
• Assist customers with product locations, availability, prices, promotions, and store services.
• Process customer requests, inquiries, returns, exchanges, and other service transactions according to company policies.
• Assist customers with lost-and-found inquiries and other general service concerns.
• Coordinate with different store departments to resolve customer concerns and requests efficiently.
• Maintain accurate records of customer inquiries, complaints, requests, and resolutions when required.
• Provide information about ongoing promotions, loyalty programs, special offers, and store activities.
• Assist customers with membership, loyalty card, or customer account-related concerns when applicable.
• Receive customer feedback and communicate recurring issues to supervisors or management.
• Maintain confidentiality and handle customer information responsibly.
• Ensure the customer service counter or assigned area remains clean, organized, and professional.
• Follow company customer service standards, policies, and procedures.
• Maintain a professional appearance and positive attitude when dealing with customers.
• Assist in maintaining smooth customer flow and orderly service operations.
• Work closely with cashiers, sales staff, supervisors, and other departments to provide efficient customer service.
• Handle customer interactions calmly and professionally, including during busy periods or difficult situations.
• Perform other customer service and administrative duties assigned by management.

Requirements:

• Updated Resume
• Scanned Passport Copy
• NBI Clearance (Photocopy)
• Diploma or TOR (Photocopy)
• Certificate of Employment (Photocopy)
• 2×2 Pictures

Visit our office for immediate screening assessment!

Walk-in applicants can visit us at:
🏛️Rite Merit International Manpower Corporation
Address:📍Room 211 (2/F) Gedisco Centre, 1564 A. Mabini St., Ermita, Manila

For manpower pooling only.
No fees in any form and/or purpose will be collected from applicants.
Beware of Illegal recruiters and human traffickers