Reservations Officer Job Hiring in Maldives for Bandos Maldives
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Career Opportunity in Maldives!
Job Vacancy: Reservations Officer
Employer / Company: Bandos Maldives
Job Location: Maldives
Reservations Officer
Qualifications:
- Minimum of 2 years work experience
- Must be a Bachelor’s / College Degree holder in Hospitality/Tourism Management or similar fields
Responsibilities:
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation on the customers’ desired travel dates.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as room upgrades, excursions etc
- Answering any questions customers might have about the reservation process.
- Providing support to customers who may need to amend or cancel a reservation.
- Understands and anticipates guest needs and requirements; intuitive understanding of individual preferences, adopting a proactive service orientation to address needs before they are expressed
- And adapting communication skills to interpret verbal and non-verbal cues.
- The goal is to transform service interactions into personalized and memorable experiences, exceeding guest expectations.
- Provides an exceptional call/email experience to all guests by being informed, efficient and intuitive during the call process.
Requirements:
- Passport
- RESUME with 2×2 picture
- Employment Certificate
In partnership with:
Trans Overseas Manpower Services, Inc.
112M-B Intramuros Corporate Plaza, Recoletos cor. Cabildo St., Intramuros, Manila
For Manpower Pooling Only
No Fees in any form and/or purpose will be collected from applicants
Beware of Illegal recruiters and human traffickers