Armstrong Resources Corporation

TECHNICAL SUPPORT SPECIALIST Job Hiring in Saudi Arabia for Professional Facility Management Company

Saudi Arabia IT / Telecomunication

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Job Opportunity in Saudi Arabia!

Job Vacancy: TECHNICAL SUPPORT SPECIALIST
Employer/Company: Profix / Professional Facility Management Co
DMW Accreditation No.: 10449652
Job Location: Saudi Arabia

TECHNICAL SUPPORT SPECIALIST

Qualifications:

  • A minimum of 5 years of relevant working experience is required.
  • Must be a Bachelor’s / College Degree holder in Computer Science, Information Technology, or similar fields.
  • Experience in technical support, facility monitoring, building automation, or computerized facility management systems is an advantage.
  • Knowledge of automated mechanical and electrical facility systems, particularly HVAC, lighting, and life safety systems.
  • Ability to monitor real-time software dashboards and interpret equipment status, alarms, temperatures, and energy-use data.
  • Strong troubleshooting and problem-solving skills.
  • Ability to identify system faults, analyze possible root causes, and coordinate appropriate technical response.
  • Good communication and coordination skills when working with technicians, engineers, and facility management personnel.
  • Strong attention to detail and ability to monitor multiple systems and alerts simultaneously.
  • Computer literate and comfortable working with monitoring software and digital technical systems.
  • Able to maintain accurate technical records, incident reports, and system logs.
  • Ability to work under pressure and respond appropriately to system alarms and operational issues.
  • Willing to work in a facility operations environment and follow established procedures.
  • Responsible, organized, reliable, and capable of working independently or as part of a technical team.
  • Male applicants are preferred for this role.

Responsibilities:

  • Monitor automated mechanical and electrical equipment through centralized software platforms and control systems.
  • Monitor HVAC, lighting, life safety systems, and other facility automation equipment.
  • Watch real-time dashboards to track temperatures, energy consumption, equipment status, alarms, and system performance.
  • Monitor operating conditions and identify unusual readings, equipment behavior, or system abnormalities.
  • Respond promptly to system alarms, faults, warnings, and other technical notifications.
  • Analyze system alerts and perform initial troubleshooting to determine possible causes of faults.
  • Diagnose technical issues using available software dashboards, monitoring systems, system logs, and operating data.
  • Escalate identified faults to field technicians, engineers, supervisors, or other responsible personnel.
  • Provide technicians and engineers with accurate information regarding system alarms, equipment status, and observed conditions.
  • Coordinate with field personnel to ensure reported faults are properly investigated and resolved.
  • Monitor the status of corrective and maintenance activities following reported system faults.
  • Maintain records of alarms, faults, incidents, troubleshooting activities, and system responses.
  • Track equipment performance and identify recurring faults or abnormal operating patterns.
  • Assist in monitoring energy usage and identifying unusual consumption or operational conditions.
  • Support facility teams in maintaining reliable and efficient operation of automated systems.
  • Verify system status after corrective maintenance or technical intervention.
  • Report unresolved or critical system issues to the appropriate supervisor or engineering team.
  • Assist in maintaining accurate technical documentation and operational records.
  • Follow established procedures for system monitoring, incident reporting, escalation, and technical support.
  • Coordinate effectively with facility management, maintenance, engineering, and technical teams.
  • Maintain confidentiality and proper handling of facility monitoring information and technical data.
  • Follow company policies, workplace safety requirements, and facility operational procedures.
  • Perform other technical support and facility monitoring duties assigned by management.

Requirements:

  • Updated RESUME
  • Valid passport
  • Employment CERTIFICATES
  • Other CERTIFICATES related to job preferences.

Walk-in applicants can visit us at:
Armstrong Resources Corporation
U- A&B (GF) & U-B (2F) Leeleng Bldg., 718 Shaw Blvd., Mandaluyong City

For Manpower Pooling Only
Beware of Illegal Recruiters
No Fees to be Collected During Application Process experience.

Only candidates can apply for this job.
Technical Support Specialist
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