SERVICE ASSOCIATE Job Hiring in Saudi Arabia for EDI – Staffbuilders International

JOB OPENINGS IN SAUDI ARABIA

SERVICE ASSOCIATES

Qualifications:

• Graduate/ Degree holder in Hospitality Service or any related course to the position.
• 2-3 Years’ experience in the Operation / Lounge Service, Hotel, Hospitality Service is preferable.
• ith Pleasing Personality

Roles & Responsibility

• Implement all instructions & directives coming from Regional Manager and ensure that all staff follows.
• Follow the instructions from immediate Superior /Team Leader
• Checking and participate in the daily movement.
• Always enhance the company image by giving above standard quality of service to all our valued customers as per the standard.
• Must always apply and practice the Service Level Agreement and Standard Greetings.
• Always ensure above service standards for all Lounges.
• Responsible in ordering lounge store items enough for one day consumption to Store. To immediately report any deviation to Team Leader/ Immediate Superior for further handling.
• Must attend to passenger needs as soon as possible.
• To always deliver professionalism.
• Must follow the standard service for Passengers.
• Monitor lounge additional store items and do not over stock.
• Always ensure on time service as per the standard.
• Must assist t Chef De Parte Lounge, Concierge, Waiter and Housekeeping whenever it is required.
• To direct communicate to concern superior whenever it is required.
• Ensure cleaning / washing of all used equipment with proper safekeeping procedure.
• Must acknowledge all lounge newly ordered equipment.
• To act and perform any other related duties assigned by Regional Asst. Manager
• To monitor the status of all lounge equipment and to report any malfunctioning.
• To monitor the expiration of all store items and back up stock.
• To take good care of all lounge equipment and avoid damage.
• Ensure monthly inventory and expiration of stock.
• Always ensure 100% hygiene results.
• Promote standard of hygiene, safety, and sanitation of the respective areas.
• To participate in team department building activity, gatherings, party and meeting with all staff.
• Train subordinates to do their own work well. Analyze their strength and weakness and help to develop them accordingly.
• To attend any related training course within the department as required.
• Encourage participation and create effort by maintaining a constructive attitude toward suggestion.
• To solve and assist staff in solving their problems both personal and work related.
• Assign work to subordinates in clear terms, check and follow up.
• Keep self-updated on all developments within the company.
• To be aware of all service provided at lounges.
• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendations, answering questions, and sharing additional information with Menu offerings
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Offer menu recommendations upon request
• Communicate order details to the Kitchen Staff
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Follow all relevant health department regulations