QA Supervisor (Housekeeping) Job Hiring in United Arab Emirates for Wynn Al Marjan Island

Job Opportunity in United Arab Emirates!

Job Vacancy: QA Supervisor (Housekeeping)
Employer / Company: Wynn Al Marjan Island FZ-LLC
Job Location: United Arab Emirates

Work at Wynn Al Marjan Island FZ-LLC and join Wynn Oasis — a vibrant community built for Wynn employees! Step into a global hospitality career at this world-class luxury resort in Ras Al Khaimah, UAE

QA Supervisor (Housekeeping)

Qualifications:

• Graduating in Hotel Management/ High school diploma would be advantageous
• Fluent in English – Verbal, written and reading
• Previous 5* experience in similar position would be advantageous
• Computer literate
• Strong administrative abilities and Leadership skills
• Ability to have a strong customer focus
• Experience in a luxury hotel or resort setting.
• Ability to work in a fast-paced, multicultural environment.
• Willingness to work flexible hours, including weekends and public holidays.

Responsibilities:

• The Supervisor is responsible to supervise, direct, assist and assure the completion of housekeeping tasks assigned to attendants in guest rooms and corridors as per resort standards.
• To report for duty punctually wearing the correct uniform and name tag always as per company policy
• To conduct the daily briefing for colleagues in selected areas
• To attend daily briefing with Housekeeping Manager and Assistant Manager ensuring a complete understanding of tasks for self and team members
• To champion the company values and objectives such as Colleague Engagement Survey and FORBES 5 Star Classification
• To supervise and coordinate all colleagues ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies
• To supervise and inspect guest rooms, corridors, pantry, staircase and lift landings as per resort standards
• To supervise deep cleaning and special task schedules, ensuring all rooms and floor areas are cleaned as per resort standards
• To supervise and reports to the Housekeeping Manager and Assistant Manager regarding the upkeep of furnishings, facilities, and equipment
• To supervise the team attends to duty in proper uniform, on time and well groomed
• To identify and ensure highest possible standard of cleanliness and maintenance of guest rooms and corridors
• To monitor and ensure housekeeping procedures are kept updated and in accordance with health and safety policies for personnel and guests
• To be fully trained in all housekeeping tasks and procedures, being able to assist Housemen and Guest room valets with any requirements
• To have full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas
• To ensure all guest requirements are adhered to as per resort standards
• To monitors and maintains the supplies in the pantries on guest floors
• To communicate and report correctly all issues, incidents or malfunctions as per resort standards
• To be flexible in working hours and scheduling as per resort requirements
• To have full knowledge of Guest Room Attendant and Supervisor task allocation
• To maintain the records of all the missing/broken inventory items in guest rooms and other allocated areas
• To conduct the monthly project in the guest rooms and suites and maintain proper update on regularly in the project link
• Meeting guests to provide personalized service and solicit feedback
• To meet guests to address any guest grievances and resolve them efficiently. Follows through on every complaint received, to determine the root cause and ensures that recurrences are avoided
• To carry out any other job-related duties as requested by the department
• To be aware of every standard that is required as per FORBES 5star classification guide and to ensure strict implementation of the standards in all areas
• To carry out good communication with team members, ensuring performance is effectively managed
• To identify the low performance colleagues and provide all the necessary training to develop them
• To supervise training needs within the department and carry out on-the-job training when required
• To be fully trained on resort emergency procedures and first aid as per resort standards
• To supervise the new joiners and low performers and ensure that their performance details are updated in performance link
• To conduct discipline and coach colleagues when necessary
• To update communication logs and briefs team to ensure every team member is aware of demanding guests/ high attention guests
• To conduct training and regular inspections based on the Forbes checklists to ensure team is in line with the requirements and is always striving for perfection
• To supervise usage of guest room supplies and amenities are at a realistic cost

Requirements:

• Must have a valid passport for more than 3 years
• Employment certificates
• NBI clearance valid for at least 1 year with “no derogatory / no record on file” remarks
• PEOS certificate

REMINDER: WE WILL ONLY RESPOND TO YOU IF YOUR CURRENT EXPERIENCE, INDUSTRY AND QUALIFICATIONS MATCH THE REQUIREMENTS OF OUR PRINCIPALS/EMPLOYERS

Please report to our office for preliminary interview.
Walk in at the IPAMS office every Tuesday and Wednesday, from 8:30 am to 2:30 pm to submit your application.

Please bring 2 copies of your CV/ Resumes and supporting documents (COE, trainings, seminars), bring original for verification.

Industrial Personnel and Management Services, Inc. (IPAMS)

Address:📍IPAMS Bldg. 723 Aurora Blvd. Barangay Mariana, New Manila, Quezon City

Directions:

• Between Balete Drive and Hemady Avenue
• Right in front of Robinsons Magnolia Mall
• Between United Coconut Planters Bank (UCPB) and Bank of the Philippine Islands (BPI)
• A block away from St. Paul’s University Quezon City
• Between Gilmore and Betty Go-Belmonte LRT-2 Stations

⚠️ Important Reminders:
❌ We DO NOT operate via WhatsApp, Viber, Telegram, or personal Facebook accounts
🚫 No fees collected — no placement, no deductions, no scams
🔒 IPAMS is a DMW-licensed agency. Always apply through legal, verified channels.

Employer Overview:

Revealed for the first time, Wynn Oasis is a purpose-built residential community adjacent to Marjan Island and Wynn Boulevard. Developed by Wynn Design and Development, the community reflects the quality and refinement of Wynn design, as well as the employee-first philosophy that defines Wynn Resorts worldwide.

Planned to accommodate approximately 80% of Wynn Al Marjan Island’s team members, Wynn Oasis will span 105,267 square meters (26 acres) and is scheduled to welcome more than 7,000 colleagues across 15 vertical residential communities upon opening in Summer 2026. Located just a 15-minute drive away from Wynn Al Marjan Island, the community will be supported by a breadth of amenities rarely found in employer-provided housing, making Wynn Oasis among the most comprehensive colleague-living developments in the global hospitality sector.

Colleague accommodation at Wynn Oasis will be delivered to guest hospitality standards, reflecting Wynn Resorts’ curated approach to comfort, elegance, and artistry. Rooms will feature smart TVs, dedicated workspaces, and high-speed Wi-Fi, as well as hotel-quality linens, terry towels, and a choice of pillows, supported by a weekly laundry service for colleague bedding.

All colleagues will also have access to private bathrooms and fully fitted kitchens, pantries, and laundry facilities. Apartments will be equipped with cookware, dishware, and essential kitchen amenities, with personal safes and curated welcome amenities on arrival. A dedicated hotel-grade guest building, The Beach House, will also be available to all colleagues, offering accommodation for visiting families, supported by a concierge service aligned with five-star operations.

Life at Wynn Oasis will be designed around ease and balance. Inclusive transportation services will connect the community to Wynn Al Marjan Island in less than 15 minutes, with weekend services linking residents to malls, beaches, and nearby city destinations. At the heart of the community will be The Pearl, a multi-amenity hub integrating fitness, entertainment, social, and wellness facilities under one roof.

IPAMS CHARGES ABSOLUTELY ZERO FEES FROM ALL FILIPINOS. This means NO Placement Fees, NO Processing Fees, NO Salary Deductions. NO Exceptions.

For manpower pooling. Beware of illegal recruiters, scammers, and human traffickers.