Service Administration Manager Job Hiring in Papua New Guinea for Kenmore Limited

Career Opportunity in Papua New Guinea!

Job Vacancy: Service Administration Manager
Employer/Company: Kenmore Limited
DMW Accreditation No: 9701756
Job Location: Papua New Guinea

Service Administration Manager

Qualifications:

• Degree in mechanical engineering or equivalent.
• At least 5 years hands on experience in the HVACR field.
• High level computer literacy.
• Having completed a recognized apprenticeship would be an advantage.
• Advanced know ledge of HVACR systems and controls.
• Knowledge of Service Manager software.

Responsibilities:

• Manage an administrative team and a group of estimators.
• Review quotations for completeness of materials, reasonableness of labor manhours and overall pricing of service quotations before submitting them to the National Service Manager for final approval.
• Monitor quotes completed and regularly check daily outputs for each estimator.
• Assess the productivity of estimators, meet with them regularly to discuss issues such as delays in completion and related matters.
• Check the quote register regularly, ensuring the completion of all quote requests. Monitor follow ups done by estimators.
• Assist on follow-ups with customers, answer queries relating to the quotes as needed.
• Maintain a list of suppliers and products for ease of reference ensuring that this is updated regularly.
• Attend site inspections and meetings with customers as required
• Work closely with service coordinator in tracking job cards and inspection reports
• Follow up job cards with service field staff, service clerk and service coordinator
• Ensure completed jobs completed as approved by Technical Services Manager are forwarded to accounts for invoicing
• Review Work in Progress (WIP) report of completed jobs return ed by accounts prior to posting invoices for completeness of materials and labor charges. Check margins to assess if adjustments are required on similar quotes.
• Review reports on job cards and discuss issues with the Technical Services Manager and technician s
• Monitor PMS schedules in coordination with service clerks and Technical Services manager
• Review and monitor outstanding jobs and discuss the status of each job with the service coordinator and Technical Services Manager. Ensure all completed jobs are forwarded to account s for invoicing.
• Prepare a regular update of the status of outstanding jobs for National Service Manager.
• Monitor customer satisfaction and take appropriate corrective action.
• Ensure that processes are followed.
• Ensure timely completion of all work and paperwork.
• Responsible for promoting and maintaining a safe working environment.
• Ensure that work is of a high standard of quality.
• Hands on involvement as required.
• Contribute to developing quality systems.

Requirements:

• Valid Passport
• RESUME with 2×2 picture
• Employment Certificate

In partnership with:
EDI – Staffbuilders International Inc.
Units 701,703 & 704 Corporate Center 139 Valero St., Salcedo Village, Makati City

For more inquiries, please call 8812-6703 / 8812-6704

100% NO – FEE CHARGING COMPANY
NO PLACEMENT FEE!
NO PROCESSING FEE!
NO SALARY DEDUCTION!
No Fees in any form and / or purpose will be collected from the applicants

Deal only with a duly DMW-licensed recruitment agency.
Beware of illegal recruiters!