Room Service/Housekeeping Order Taker Job Hiring in Bahrain for Hilton Bahrain

Career Opportunities in Bahrain!

Job Vacancy: Room Service/Housekeeping Order Taker
Principal/Employer: Tashyeed Hospitality W.L.L. (Trading as Hilton Bahrain)
DMW Accreditation No.: 10464988
Job Location: Bahrain

Fresh graduates and anyone with a passion for hospitality are welcome!

Room Service/Housekeeping Order Taker

Qualifications:

• Minimum of 2 years work experience
• High school diploma or equivalent
• Previous hospitality experience preferred
• Strong communication and organizational skills
• Ability to handle guest requests efficiently
• Knowledge of room service and housekeeping procedures

Responsibilities:

• Order Taking: Answer guest calls for room service, housekeeping requests, and related inquiries.
• Accurately record and process orders for food, beverages, linens, amenities, and housekeeping services.
• Provide detailed information to guests about available services, menu items, or amenities. Handle special requests or instructions from guests professionally.
• Coordination and Communication: Communicate guest orders to the relevant departments (e.g., kitchen, housekeeping, maintenance).
• Ensure timely delivery and service of guest orders by collaborating with the room service or housekeeping teams.
• Follow up on pending orders to ensure they are completed as requested. Update room status (e.g., clean, dirty) and communicate with housekeeping to ensure rooms are properly serviced.
• Customer Service: Provide exceptional guest service by addressing any concerns, complaints, or feedback in a polite and professional manner.
• Assist guests in arranging extra services such as wake-up calls, additional housekeeping needs, or special requests. Ensure that guest rooms are fully equipped with necessary amenities and services upon check-in or upon guest request.
• Order and Service Quality Management: Ensure that orders are delivered in accordance with the hotel’s service standards and are correct. Maintain cleanliness and organization of workstations.
• Ensure all food safety and hygiene protocols are followed during the preparation and delivery of room service orders.
• Billing and Payment: Assist guests with billing for room service or additional services as required.
• Ensure correct charges are made to the guest’s account.
• Process payments and provide receipts.
• Record Keeping and Reporting: Maintain accurate records of all guest orders, requests, and services provided. Report any issues or concerns to the supervisor or manager for resolution.
• Inventory and Supply Management: Monitor inventory of room service items (e.g., food, beverages, linens) and housekeeping supplies to ensure availability.
• Report low stock levels to the appropriate department for replenishment.

Requirements Needed:

• Updated Resume with recent clear photo
• High School Diploma if High School Graduate
• Diploma and TOR if College Graduate
• Employment certificates (previous to present)
• Trainings attended
• Exit visa and Iqama id (Ex Saudi)
• Passport copy (1 year valid)

You may visit us and submit your application personally at our office address:
7107 Islands Placement and Promotions Inc.
📍No. 54 Molave Drive, Woodsrow 3 Townhomes, Manuyo Dos, Las Pinas City

Employer Overview:

Hilton Bahrain is an upscale hotel and residences situated along Al Fateh Highway in Manama, Bahrain. This 5-star property offers a variety of accommodations, including studio, one, and two-bedroom apartments, catering to both short and extended stays.

Tashyeed Hospitality WLL, established in 2022, is a hospitality company based in Manama, Bahrain. The company operates Hilton Bahrain, offering upscale living accommodations with fully equipped kitchens, spacious living areas, and stunning sea views. The hotel caters to both short and extended stays, providing amenities such as six diverse dining options, a spa, nine meeting spaces, an outdoor pool, and a gym. Conveniently located in the heart of Manama, Hilton Bahrain is just 15 minutes from Bahrain International Airport and is surrounded by entertainment, shopping, and corporate districts.

FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers.