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Jay-Ar Labay

RESUME

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General Information

  • Highest Degree Level Graduated from College
  • Language English, Filipino
  • Religion Catholic/Christian
  • Total Years of Experience 8
  • Expected Salary 30000
  • Please login with Employer account to view more fields.

Work Experience

October 6, 2017 to Present
Acer Philippines Technical Support Engineer

On-Site Technical Support to different company that uses our product andrnservices. Worked as a IT Support, provide 2nd level supports,rnResolved technical issues for clients. diagnosed, installed, configured and repairedrncomputer systems, security and software. Also support at Highpoint Services Network Philippines, Inc. (HSNP)rnthat handle STOREHUB POS installation, Repair Dahua CCTV, Onsite repair forrnPanasonic brand.

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October 1, 2014 - August 4, 2017
ADI - Asianic Distributors Inc. Sales - Technician

Provided base level IT support to company personnel. Worked withrncustomer service supervisor to resolve customer concerns. Set up andrnsupport technical issue tested and configured networks, desktops, laptops andrnsupport technical issue of smartphone like Samsung, Asus, Lenovo, Huawei . Coordinatedrnhardware and software repair processes with outside vendors. Resolvedrntechnical issues for clients in person, on the phone. Diagnosed, installed,rnconfigured and repaired computer systems and software.


Summary of Skills

Computer Repair
100%
Photo Editing
80%
Network Administration
95%
IT Hardware Support
100%
IT Service Management
100%
Microsoft Office
97%
Customer Service
100%
Website Development
75%
Programming
75%
Database Administrator
75%
Software Support
95%

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