Reservations Consultant (Japanese Bilingual) Job Hiring in Fiji Islands for Centrecom PTE Limited

Career Opportunities in Fiji Islands!

Job Vacancy: Reservations Consultant (Japanese Bilingual)
Employer/Company: Centrecom PTE Limited
DMW Registration / Accreditation No.: 10469447
Job Location: Fiji Islands

Centrecom PTE Limited, a global BPO company in the Republic of Fiji, is looking for talented Japanese-speaking professionals to join their growing team! 

Reservations Consultant (Japanese Bilingual)

Qualifications:

• Must have JLPT N2 certification or higher and with strong customer service experience.
• Native or fluent in both written and spoken Japanese language
• Commitment towards delivering exceptional customer service to internal and external customers via different communication platforms.
• Fast learner who can master multiple new systems, with proficiency at multi-tasking and adapting to changing circumstances.
• Ability to work independently and as part of a team, and collaborating effectively in a virtual team environment.
• Previous experience in customer service would be an added advantage
• Considerable working knowledge of Microsoft Word and Excel.
• Exposure or similar experience will be highly regarded.

Responsibilities:

• Ability to provide an exceptional level of customer service to internal and external customers via call/emails.
• Proactively think along with the customer to resolve their queries quickly.
• Compliance with the Service Level Agreement and focused on customer loyalty.
• High attention to detail coupled with demonstrated problem solving and investigation skills
• Confidence dealing with sensitive/emotive situations while identifying and fulfilling the customers’ needs.
• Ensuring customer satisfaction or referring customers to supervisors as required.

Requirements:

• Update and detailed Resume in Word format or PDF with a picture
• Employment Certificate
• Training Certificate
• Passport Copy

Walk-in applicants can visit us at:
Questcore Inc.
Address: Unit 701-702, Pryce Center Building, 1179 Chino Roces Avenue corner Bagtikan St., San Antonio Village, Makati

For manpower pooling only
No fees in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and Human Trafficker.