Housekeeping Attendant Job Hiring in Kuwait for Hyatt Regency Al Kout Mall

Job Opportunity in Kuwait!

Job Vacancy: Housekeeping Attendant
Employer / Company: Manshar Real Estate Company (Hyatt Regency Al Kout Mall)
Job Location: Kuwait

Housekeeping Attendant

Qualifications:

• Ideally with a relevant diploma or professional certification in Hospitality or Tourism management.
• Minimum 1-2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities:

Customer Service:

• Delivers the brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner; feedbacks guest complaints to Team Leader/Assistant Manager – Housekeeping promptly.
• Maintains positive guest and colleague interactions with good working relationships.

Operational:

• Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
• Checks and verifies room status report.
• Records and completes the Attendant’s Verification Report accurately.
• Reports room defects.
• Reports lost and damaged items.
• Cleans and make-up guest rooms.
• Empties soiled linen.
• Cleans and tidies the pantry and toilet.
• Maintains the cleanliness of corridors and surrounding back areas.
• Cleans and packs the trolley.
• Checks and cleans operating equipment.
• Change light bulbs in the room.
• Refreshed flowers set in the guest room
• Provides night turndown service.
• Updates room status via telephone interface system.

Other Duties:

• Attends and contributes to all training sessions and meetings as required.
• Exercises responsible behavior at all times and positively representing the hotel team and Hyatt International.
• Read the hotel’s Associate Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the Housekeeping functions as dictated by the industry, company and hotel.
• Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

• Must have a valid passport for more than 3 years
• Employment certificates
• NBI clearance valid for at least 1 year with “no derogatory / no record on file” remarks
• PEOS certificate

REMINDER: WE WILL ONLY RESPOND TO YOU IF YOUR CURRENT EXPERIENCE, INDUSTRY AND QUALIFICATIONS MATCH THE REQUIREMENTS OF OUR PRINCIPALS/EMPLOYERS

Please report to our office for preliminary interview.
Walk in at the IPAMS office every Tuesday and Wednesday, from 8:30 am to 2:30 pm to submit your application.

Please bring 2 copies of your CV/ Resumes and supporting documents (COE, trainings, seminars), bring original for verification.

Industrial Personnel and Management Services, Inc. (IPAMS)
Address:📍IPAMS Bldg. 723 Aurora Blvd. Barangay Mariana, New Manila, Quezon City

Directions:

• Between Balete Drive and Hemady Avenue
• Right in front of Robinsons Magnolia Mall
• Between United Coconut Planters Bank (UCPB) and Bank of the Philippine Islands (BPI)
• A block away from St. Paul’s University Quezon City
• Between Gilmore and Betty Go-Belmonte LRT-2 Stations

IPAMS CHARGES ABSOLUTELY ZERO FEES FROM ALL FILIPINOS. This means NO Placement Fees, NO Processing Fees, NO Salary Deductions. NO Exceptions.

For manpower pooling. Beware of illegal recruiters, scammers, and human traffickers.
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Qualifications:

Ideally with a relevant diploma or professional certification in Hospitality or Tourism management.
Minimum 1-2 years work experience in hotel operations.
Good customer service, communications and interpersonal skills are a must.

Responsibilities:

Customer Service:

Delivers the brand promise and provides exceptional guest service at all times.
Provides excellent service to internal customers as appropriate.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner; feedbacks guest complaints to Team Leader/Assistant Manager – Housekeeping promptly.
Maintains positive guest and colleague interactions with good working relationships.

Operational:

Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
Checks and verifies room status report.
Records and completes the Attendant’s Verification Report accurately.
Reports room defects.
Reports lost and damaged items.
Cleans and make-up guest rooms.
Empties soiled linen.
Cleans and tidies the pantry and toilet.
Maintains the cleanliness of corridors and surrounding back areas.
Cleans and packs the trolley.
Checks and cleans operating equipment.
Change light bulbs in the room.
Refreshed flowers set in the guest room
Provides night turndown service.
Updates room status via telephone interface system.

Other Duties:

Attends and contributes to all training sessions and meetings as required.
Exercises responsible behavior at all times and positively representing the hotel team and Hyatt International.
Read the hotel’s Associate Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
Ensures high standards of personal presentation and grooming.
Responds to changes in the Housekeeping functions as dictated by the industry, company and hotel.
Carries out any other reasonable duties and responsibilities as assigned.”,
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