Cargo Reservations & Customer Service Executive Job Hiring in Saudi Arabia for Air Logistics Group

Job Opportunity in Saudi Arabia!

Job Vacancy: Cargo Reservations & Customer Service Executive
Employer/Company: Air Logistics Group
Job Location: Saudi Arabia

Cargo Reservations & Customer Service Executive

Qualifications:

• At least 3-5 years of experience as Cargo Reservations Agent in an international airline, GSSA, consolidator or freight forwarder
• Preferably with IATA Basic Cargo training
• Proficient in the English language both oral and written
• Team player, pro-active, self motivated and enthusiastic individual
• Proven ability to negotiate and communicate at all levels

Responsibilities:

• Handles Cargo Reservations and Planning
• Prepares air cargo bookings and plan accordingly based on revenue and capacity
• Coordinate with Inside Sales or sales manager regarding prioritization of bookings –
• Answer calls and enquiries in a consistently courteous and efficient manner
• Proactively offer solutions to all internal and external customers
• Maintain good relationship with cargo agents (customers), GSA staff, ground handling agents and airline principals
• Provide timely and quality service to issues raised by every customer to avoid complaints
• Pro-actively send emails to customers for any shipment delays or service failures
• Ensure to provides customers with up to date products, pertinent tariff rates, flight schedules, promotions and services of represent

Requirements:

• Valid passport ( 2 years validity)
• Updated resume
• Certificate of Employment
• PEOS and EREG

Walk-in applicants are welcome to apply!

Visit our office for personal Pre-Screening at:
Benchstone Enterprises, Inc.
📍2/F 2687 Arellano Venue, Sta. Ana, Manila

Employer Overview:

Established in 1994 and celebrating 30 years in the air cargo industry, Air Logistics Group (ALG) has established 99 offices in 57 countries, and continues to strive to be the leading global cargo General Sales & Service Agent (GSSA).

With over $500m of cargo sales and close to half a million air waybills every year, processed by almost 400 employees, ALG has evolved to become one of the most recognized, respected and professional GSSA companies in the world.

Now more than ever, airlines see outsourcing of cargo as a sensible option in terms of cost saving and incremental revenue. They are looking for a strong partner that is reputable, financially sound and can add real value in terms of revenue, network coverage and experienced personnel who understand the needs of an Airline and its forwarding clients.

ALG continues to reinvest significantly in IT & digitalization, and continues to strengthen its network to provide a cost-effective solution to airlines in a multitude of specialist cargo fields such as sales, revenue accounting, trucking management and business intelligence. Any airline – large or small – in any region of the world can take advantage of ALG’s comprehensive range of services and find a customized solution to meet their specific requirements.

Above all, ALG prides itself on providing outstanding service to airlines and forwarding clients alike. ALG is setting the industry standard, maintaining the highest level of customer service with special focus on transparency and compliance, and being a real value-added partner to the airline clients it represents.

For Manpower Pooling Only
Beware of Illegal Recruiters
No Fees to be Collected During Application Process