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ARNEL DE LOS REYES

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General Information

  • Position Desired Customer Service | Salesman | Open for new career
  • Highest Degree Level Graduated from College
  • Language ENGLISH & FILIPINO
  • Religion Catholic/Christian
  • Total Years of Experience 7 YRS
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I have a strong background doing customer service, sales,technical and warehouse job. And currently I am a web hosting advisor for Bluehost under Concentrix. I do update records for customer and configure DNS, database, deal with WordPress errors, Weebly, Site Builders and we also troubleshoot email server settings/email clients.Then after doing the troubleshooting,we also upsell other product or service to customer for them to have better service. I’ve done tech support as well for the Internet/modem, cable box, and VOIP/SIP phone system. I can say I’m expert in sales as well because I used to be part of sales/retention accounts which saved the accounts from cancelation and upsell Telco products to reach sales quota. I’ve done different types of jobs like stock clerk in a warehouse of  SM, and I’m  also open to different careers that your company offers.

Work Experience

DECEMBER 2019 - PRESENT
CONCENTRIX ADVISOR I

Currently I am a web hosting advisor for Bluehost under Concentrix. I do update records for customer and configure DNS, database, deal with WordPress errors, Weebly, Site Builders and we also troubleshoot email server settings/email clients.Then after doing the troubleshooting,we also upsell other product or services to customer.


Summary of Skills

Computer Literate | Can do multi-tasking and work under pressure | Team Player
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