Serdenio
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General Information
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Experienced administrative professional offering solid background in mortgage loan processing and insurance underwriting. Successfully manages high volumes of loan documentation in fast- paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with insurance, verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.
Education
Work Experience
- Kinetic Innovative Staffing | Philippines Underwriter I
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- Accurately enter insurance policy information into company portals.
- Underwrite and bind home and/or auto policy.
- Ad-hoc task assigned to support the Underwriting team.
- Communicate with Underwriters or Brokers through phone or email to acquire any missing information and documentation.
- Incenter Solutions LLC Philippine Branch Office | Ortigas, Pasig Philippines Mortgage Loan Processor
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- Monitored pipelines and setup new loan submission and closing packages. Structured loan packages by properly analyzing loan estimate, closing disclosure, credit reports, income, asset, property title, and appraisal document to verify compliance to specific underwriting criteria.
- Uploaded all necessary vendor generated reports: Credit Report, DU or LP AUS findings, Web Matrix, Data Verify, and NMLS.
- Handled any conditions sent from underwriting department.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Performed administrative tasks such as creating intraday and status reports on loans in progress.
- Carried out pre-funding and funding functions.
- Collaborated between brokers, CSR, purchase reviewer, and underwriter through email on required information, discrepancies, and/or documentation needed for loan processing.
- Upheld complete confidentiality of all submitted information according to released guidelines.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Monitored completed work and provided feedback to improve team performance.
Summary of Skills
TRAININGS AND CERTIFICATIONS
- Japanese Foundation Test for Basic Japanese - Passer (March 11, 2023 )
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2/F Ateneo De Manila University, 130 HV Dela Costa St. Salcedo Village, Makati City, Metro Manila Philippines
- N5-N4 360 hour Japanese Language (Culture & Work Ethics) I (September 12, 2022 - February 22, 2023 )
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Sieur International Training and Compliance Link, Inc.
South Forbes, South Boulevard, Silang, Cavite Philippines
- Microsoft Digital Literacy - TESDA Online Program (September 7, 2022 )
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TESDA - East Service Road (SLEX) Fort Bonifacio, Taguig City Philippines
- Introduction to Front Office Services - TESDA Online Program (August 30, 2022 )
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TESDA - East Service Road (SLEX) Fort Bonifacio, Taguig City Philippines
- Mortgage Operations Annual Compliance Training (2022 )
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Incenter Solutions LLC Philippine Branch Office - Ortigas, Pasig City Philippines