Mark Valencia

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General Information

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A Telecom Field Technician Professional with more than 7 years of extensive experience in the field of Telecom Maintenance for both hardware and software. Specifically in the installation, troubleshooting, and maintenance of networks and equipment in Telecom Industry as Field Technician OSP/ISP. With a depth knowledge in using Telecom’s testing equipment such as Fiber Optic Fusion Machine, Optical Time Domain Reflectometer, and various fiber optic tools and equipment.

Work Experience

Oct 2021 - Apr 2022 (6 Months for EXPO2020)
Emirates Telecommunications Corporation (Etisalat Corporation) Field Technician ISP (Operation Field Service)

• Troubleshoot and replacement of data center equipment cards rnsuch as DWDM, SDH, and XFPrn
• Maintain company’s network and newly installed fiber opticrncable for provisioning and outagern
• Preparing technical reports and documentation after the rntroubleshooting and installationsrn
• Track and monitor network failure on sites using OTRD, power rnmeter and other fiber optic toolsrn
• Recover old devices and remove unnecessary cables for rnreplacement and installation of new fiber cables

Summary of Skills

telecom technician
technical support
computer technician
fiber optic splicing
structured cabling


IT Support Engineer (Intern) (Apr 15, 2013 - Oct 11, 2013 )

Pampanga II Electric Cooperative, Inc. (PELCO II) rnGuagua, Pampanga, Philippines

Certified Cabling Tests Technician Associate (CCTTA) (Feb 28, 2011 - Feb 28, 2011 )

FLUKE NETWORKS / AMA Computer College rnDolores San Fernando, Pampanga, Philippines

Certified Computer Hardware Servicing NC II (Jan 25, 2010 - Jan 25, 2010 )

TESDA - GPSAT / AMA Computer Learning Center rnPlaza Burgos Guagua, Pampanga, Philippines 

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Work experience
Summary of skills