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Jia Calo Yap

Manager/Teacher

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General Information

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Work Experience

July 19, 2017-June 30, 2019
Jollibee Manager

JollibeernManager 2017-2019

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  • DiningrnManager, 
  • Drive-thru Manager, 
  • Jolly Kids Party Manager, 
  • Sales & Marketing, Novelty
  • First Aider,
  •  Bee Happy Advocate, 
  • TGS survey, 
  • Checking rn& Auditing, 
  • emails-feedback-merchandizing grid.

January 16, 2015-January 17, 2017
Blue Palawan Beach Club 2015-2017 (Pioneer) Front Office Officer
  • Communicatedrneffectively with customers to answers, questions and concerns 
  • Mentoringrnand training new staff
  • HandlesrnCheck-in and Check-out of guests
  • Cashiering:rnpayments and processing returns, refunds and exchanges
  • Reservation; Emails, travel & tours, kiternboarding, restaurant, events
  • Assistingrnresort manager on their day to day activities
  • Firernaid and Fire Safety Trained

2012-2015
Hotel Centro Palawan (Working student)

Food attendant/ Cashier Reliever/ Banquet   (working student)

 


Summary of Skills

*Good Communication skills *Office skills *Leadership skills *Flexibility *Adaptability *Managing Multiple priorities *Interpersonal Abilities *Creativity
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Summary of skills