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ma. clarissa Baguio

Admin Manager / SAP FICO Consultant

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General Information

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Has over 6 years ( SAP BW/ FI-CO) of SAP experience as technical functional analyst in system implementation and application maintenance engagements. My focus areas are SAP Accounting (FI and CO). And also has experience in S/4HANA Conversion, Assessments, ( Full, TaaS, Lite)

Has also experienced in Social Media Specialist and Administrative Manager who applies exceptional organizational skills while overseeing both smaller and larger administrative teams. Adept at coordinating meetings and conference calls, planning itineraries, and designing detailed spreadsheets. Focused on ensuring efficient office operations through effective management methods.

Work Experience

Sept 2020 - Present
HCML Logistics Service ADMIN MANAGER
  • Supervises clerical and administrative personnel. Set policies and procedures for training, coaching, counseling, and career development for staff.
  • • Initiates and coordinates goals, deadlines, and projects for their department.

• Develops and implements policies and procedures to improve operations and function of the department.

• Monitors and procures needed supplies for office,reception, mailroom, and kitchen.

• Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.


January 11,2020 - August 28,2021
Accenture Inc BUSINESS AND INTEGRATION ARCH SENIOR ANALYST FINANCE and Controlling
  • Aerospace and Defense Company – Conversion from ECC6rnto S/4HANA 1809 – S/4HANA Finance FunctionalrnConsultant
    rnApril 2019- August 31,2019rn

• Part of the Conversion, responsible for Unit Testing,rnFunctional Testing, Interface Testing and System Testing.rnInvolved in the pre and post conversion activities of thernsystem migration as well as S/4 Design remediations forrncustom objects.

  • Oil & Gas Company– Conversion Full Assessment forrnS/4HANA – Finance Consultant ( 2019-2020 )

• Contributed to the conversion assessment of the client’s system for S/4HANA 1709. Worked on the functional side of the assessment and determined the detailed extent of the impact of relevant system changes on the road to S/4HANA 1709. I handled mostly Finance-related items.

  • Philippines SAP IPS COE –S/4HANA-CONV FACTORY (January 2019 – August 2020)
  • Part of the S4/HANA Conversion Factory, Accenture's global hub for brownfield that focuses on Design, build and configure applications to meet business process and application requirements.
  • Communicates with clients and internal team to come up with system design specifications that meet client or business requirements using SAP ECC and SAP S/4HANA.
  • Conducts functional assessments to determine client system’s readiness to migrate to S/4HANA. 

June 2017- July 2019
Emirates Platinum Ladies Center SOCIAL MEDIA SPECIALIST ( United Arab Emirates )
  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
  • • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
    • Set up and optimize company pages within each platform to increase the visibility of company’s social content.
  •  Moderate all user-generated content in line with the moderation policy for each community
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
  • Excellent consulting, writing, editing (photo/video/text),presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Adequate knowledge of web design, web development,CRO and SEO
  • Positive attitude, detail and customer oriented with good multitasking and organisational ability

Dec 2016 - May 2017
We Care Home Health Care ( United Arab Emirates ) IT/ EXECUTIVE SECRETARY
  • Create a company email for domain account
  • Update company websites
  • Designs such as company brochure, company ID and etc.
  • Building and executing social media likes (Company Facebook Page, Instagram, LinkedIn, Twitter) strategy through competitive and audience research.• Generating and sharing content daily that builds meaningful connections
  • • Setting up and optimizing company pages within each social media platform
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action

• Moderate all user-generated content in line with the moderation policy for each 

communityContinuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information
Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
Demonstrable social networking experience and social analytics tools knowledge
Excellent consulting, writing, editing (photo/video/text),presentation and communication skills
Proven working experience in social media marketing on a digital media specialist
Ability to type accurately and proficiently. Ability to operate standard office equipment, including photocopier machines,personal computers and terminals, ID printer machine.
Ability to communicate effectively and tactfully with the general public and officials.
Ability to set up and maintain filing systems.
Ability to work independently and follow oral and written instructions.
• Responsible for accurately completing records and reports and other statistical information for master files or databases.

Maintains positive working relationship with the medical staff and other personnel.


Sept 2012-Sept 2014
RADIX Systems Services Corporation | Makati, Philippines SAP FI-CO FUNCTIONAL ANALYST (CONSULTANT)

Deployed: Smart Telecommunications Inc.rn

• Works as a Functional Analyst wherein all the financial and accounting needs of different companies are being planned and executed by performing SAP analysis, enhancements,configurations, system testing, and user acceptance testing.

• Perform enhancements and Unit Testing through SAP R/3 with different environments such as SAP D01 (Development server), then transport to → SAP Q01 (Quality Assurance server) for User Acceptance Testing (UAT), Then after passing the UAT, transport enhancement to → SAP FM8 (Production server).

• Preparation and drafting of documents such as Business Blueprints, Functional Specifications, System Testing, and User Acceptance Testing as part of business processes.
• Been part of SAP Lite Project which allows me to create and test roles and profiles for different company codes. Electronic Invoicing project which enables me to use LSMW(Legacy System Migration Workbench) to create mass update 
of vendor master. Finance Data Model Refresh project which requires me to perform different testing scenarios such as system testing and regression testing for AR/AP and GL transaction codes. This is all done for companies: SMART Communications, Inc., Sun Cellular, Philippine Long Distance Telephone Company (PLDT), ePLDT, and SPI Global

  • SAP EXPERTIZE: 42 Technical Service Request ( TSR ) -FULL CYCLE

➢ Creation of New Asset Class, Trading Partner, Tax Codes, Amortization, Inbill, Revenue, Tolerance Limit, Company Codes

• Worked in Full life cycle implementations, Rollouts,Support and Upgrade projects.
• Configuration of 12 New company codes with the following modules; General Ledger Accounting,
 Accounts Receivable,Accounts Payable,Asset Accounting, Cost & Profit centre accounting
• Extensive experience in configuration and testing of FI/CO modules -GL, AR, AP, Fixed Assets, Treasury , Cost Center Accounting (CO-CCA), Internal Orders and Profitability Analysis(CO-PA). Product costing (CO-PC) and Special purpose Ledger.
• Integration of FI with MM and SD with Procure to Pay and Order to cash Cycles
• Experience in Change Analysis, Blueprint, Configuration,Unit T Stress,User Acceptance and Integration Testing,Training, Documentation and Production support.

Customized General Ledger, Accounts Payable, Accounts Receivables, Asset Accounting and Special Purpose Ledger Sub Modules in FI Module. 


January 2009- January 2011
Manpower Outsourcing Services Inc. | Makati Philippines SAP SUPPORT ENGINEER ( SAP BW & R/3 AND APO DP/DRP ( SYSTEM )

Deployed: Hewlett Packard Philippines

  • Service the Proctor & Gamble Global Business Services.
  • Manage BW Applications such as: Shared Master Data,Category Supply
  • • Planning, Checkmate, Core Manufacturing, Inventory Actual, Financial Services solution Regional BW, SD Greece and Television View.
  • • Handle BW monitoring and recovery for all application;creating incident tickets if there are errors in loads/programs.

• Handle critical, major, and minor tickets such as E2E ticket system , Coordinate the Level 2 regards to the incident tickets created. performance issue, job cancellation etc.

• Handles Business Warehouse Monitoring and Data Recovery
• Ensures that all deliverables by our PG Client are met within critical deadlines
• 24x7 support with responsibility for research, troubleshooting and support of SAP BW and APO modules.
• Designed, developed, tested and implemented BW Objects for our client Proctor & Gamble
• Designed & Developed custom DataSource, InfoSource,Extractor, InfoCube and ODS to fulfill user requirements.
• Enhanced master data sources 0Customer, 0Material and Vendor to meet custom reporting requirements.
• Extensively worked on transporting objects between BW system environments and corresponding SAP R/3.
• Developed data loading strategies for master data,transactional data and delta uploads.
• Created process chains for data loading, delta uploading and periodical PSA deletion
• Extracted and loaded data from SAP R/3 into Sales Order InfoCube using DataSources. 


July 2008-December 2008
Holcim Pte Ltd Singapore CUSTOMER SERVICE OFFICER

Handling Phone Calls, Inquiries, Taking Orders and Complaints
• Making sure all Orders are being distributed on time at the job site.

  • Analyzing the orders to all the plant site if is correct 
  • Problem Solving
  • Analyzing and Forecasting for next month’s target.
  • Reporting to the higher management each month on the achievements and issues that occurred.• Making schedules for Customer Service Centre Department.

• Listening to phone calls on other agents and giving feedback to help them improve in handling all kinds of calls.
• Responsible for ensuring that our customers receive an adequate level of service or assistance with their issues and concerns.
• Handle account specific and general questions regarding cardholder’s account.
• Offers products vital to customers’ needs.


Summary of Skills

SAP S/4HANA FINANCE
80%
SPA FI and CO
85%
SAP BW and APO
80%
System Implematation
80%
SEO
80%
MS OFFICE
99%
ADOBE PHOTOSHOP
90%
VIDEO EDITING
85%
Administrative Task
85%

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