My Resume
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General Information
A recent graduate with a successful academic record. Possessing a good team spirit, deadline orientated and having a passion for providing the highest standards of hospitality and service to guests. A bright, talented and hard working individual with a bubbly, friendly personality and the ability to work as part of a team. A quick learner who can absorb ideas, communicate clearly and effectively and also find suitable solutions to meet the needs of guests.
Keen to find a suitable position within a prestigious company where I will be able to continue to increase my knowledge & develop my abilities.
Education
- Father Saturnino Urios University Bachelors Degree
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Graduated as Bachelor of Science in Hotel and Restaurant Management
Work Experience
- Amaris Suites Receptionist
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· Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
· Answering screening and forwarding incoming phone calls.
* Receiving and sorting daily mail.
· Ensure reception area is tidy and presentable, with all necessary stationery and material.
* Performed customer payment duties including providing receipts and change.
* Enhance positive first impressions to every visitor by keeping reception area clean and organized.
- 247 ai Philippines Call Center
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- answering incoming calls and respond to customer's emails and rn concerns.
- management and resolve customers complaints
- sell products and place customers orders in the computer system.
- provide products and service information's to the customers.
- follow up customer calls where necessary
- upsell products and services