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Eva Mae Deliezo

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A recent graduate with a successful academic record. Possessing a good team spirit, deadline orientated and having a passion for providing the highest standards of hospitality and service to guests. A bright, talented and hard working individual with a bubbly, friendly personality and the ability to work as part of a team. A quick learner who can absorb ideas, communicate clearly and effectively and also find suitable solutions to meet the needs of guests.

Keen to find a suitable position within a prestigious company where I will be able to continue to increase my knowledge & develop my abilities.

Education

2017
Father Saturnino Urios University Bachelors Degree

Graduated as Bachelor of Science in Hotel and Restaurant Management 


Work Experience

November 2017- May 2018
Amaris Suites Receptionist

· Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.

·  Answering screening and forwarding incoming phone calls.

* Receiving and sorting daily mail.
· Ensure reception area is tidy and presentable, with all necessary stationery and material.
 * Performed customer payment duties including providing receipts and change.
 * Enhance positive first impressions to every visitor by keeping reception area clean and organized.


June 2020- Current
247 ai Philippines Call Center
  • answering incoming calls and respond to customer's emails and rn concerns.
  • management and resolve customers complaints
  • sell products and place customers orders in the computer system.
  • provide products and service information's to the customers.
  • follow up customer calls where necessary
  • upsell products and services

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