Chariz Monique Navarro

-Encode data into the computer and maintain a file of the case investigation forms (CIF).
-Consolidate data from the different Disease Reporting Units (DRU) for weekly submission to the next higher level.
-Analyze and interpret data to provide weekly and/or monthly disease surveillance reports to the next higher level.
-Provide technical assistance in outbreak investigations and response to their respective Disease Surveillance Units (DRU) when necessary.
-Collects and manages COVID-related data. Assists in planning and organizing active case activities (example: Intensified close contact tracing and case finding in the community.)
-Ensure that the reporting facility completes the CIF and follow-up results of testing from laboratory facilities.
-Compiles CIF and other relevant documents.
-Immediately notified next higher levels of the following updates: Reported deaths, changes in health status, and reported recoveries.
-Provide Epidemiological Surveillance Reports (ESR) for reported deaths, for verification cases, and for cases that need to untagged/removed in the reported Municipality because of different addresses.

-Ensures all customers are served and treated in a manner that reflects the company's commitment to customer service excellence.
-Worked well independently and on a team to solve problems.
-Operated with a strong work ethic, professionalism, and the ability to work under pressure.
-Built a strong working knowledge of the company procedures and protocols.
-Developed a strong working knowledge of products and offerings.
-Offered new services based on the needs of a customer.
-Helped to achieve increases in sales.
-Upheld the highest standards of honesty and integrity.
-Brought forth a self-motivated attitude.
-Attended workshops and conferences centered around increasing customer service skills.
-Recorded notes and kept accurate work logs.
-Answered customer questions and concerns to the best of my ability.
-Brought forth a service-oriented attitude dedicated to the customer experience.
-Processed, issue, and receive payments of western union remittances, 2GO travel tickets, airline tickets, bayad center, e-load, micro-insurance, and future products that adhere to the company's standard operating policies and procedures.
-Served as a friendly, hardworking, and punctual employee.