CV of Jaycel
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- Slogan Always believe in yourself first because if not, no one will
- STI College Tanauan
I want to obtain a best position in an established company that will utilize my knowledge and skills to develop my abilities to the fullest potential.
January 2018 – June 2018
- Seven Seven Global Services Inc. Data Analyst
- Converts raw data or information to more relevant summaries or reports to be used as input to the manager’s business planning activities
- Complies with established processes and procedures to ensure quality of work and service delivered
- Analyzes project requirements and recommends solutions
- Acts as liaison between project and development team
December 2018 – September 2020
- Collins Aerospace Spare parts Controller
- Supports technical team by preparing quotations and purchase needed parts according to the machine needed
- Ensure parts and services quotes are ordered in line with the team needed
- Assist the Engineer in documenting new procedures and educating concern personnel if a new procedure will be release·
- Monitors the delivery of items by ensuring that the items delivered are complete
- Reporting Financial and Purchasing weekly and monthly updates
September 2020 – September 2021
- Collins Aerospace Customer Service Representative (SAP-Order Admin)
- Managing and generating all quotation and purchase order request of the customers.
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate valid and complete information by using SAP
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies·
- Take the extra mile to engage customers
- Perform other duties as required by departmental procedures.
October 2021 – up to Present
- Ingram Micro PH eCommerce (eSolutions Customer Support)
- Email and Website support
- Provide the customer a security requests for Ingram Micro websites
- Provide XML and SFTP request
- Do the first level of trouble shooting on website
- Serve as liaison for vendors and 3rd party providers
- Submitting and Handling tickets via email, and phone to ensure speedy closure of customers requests
Summary of Skills
Task and Data Management
Personal Relation/Interpersonal Communication
Proficient in computer software programs such as, MS Applications, word processors, spreadsheet programs, and database systems