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Avigail Ramos

Avigail Ramos

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General Information

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Work Experience

November 2011 up to February 2012
Shinkushiya Food Services PTE LTD Singapore Waitress/ Server/ Cashier

∙ Assisting customer in a professional and friendly manner
 ∙ Opening cashier, transacting customer payment, processing cancellation or voided transaction, closing POS andrnreporting and handling the daily profit of the store.
 ∙ Opening the store by cleaning and sanitizing the area to execute the health protocol.
 ∙ Taking orders accurately to serve the customer the best food and have their stay with the best service they willrnhave


February 2012 up to July 2012
Watami Food Services Singapore PTE LTD Waitress/ Server/ Cashier

∙ Assisting customer in a professional and friendly mannerrn
∙ Opening cashier, transacting customer payment, processing cancellation or voided transaction, closing POS andrnreporting and handling the daily profit of the store.
 ∙ Opening the store by cleaning and sanitizing the area to execute the health protocol.
 ∙ Taking orders accurately to serve the customer the best food and have their stay with the best service they willrnhave.


July 2012 up to August 2014
Outback Steakhouse PTE LTD Singapore Front of the house staff (Waitress/ Server/ Cashier)

∙ Assisting customer in a professional and friendly mannerrn
∙ Opening cashier, transacting customer payment, processing cancellation or voided transaction, closing POS andrnreporting and handling the daily profit of the store.rn
∙ Opening the store by cleaning and sanitizing the area to execute the health protocol.rn
∙ Taking orders accurately to serve the customer the best food and have their stay with the best service they willrnhave. 


October 2014 up to April 2015
Convergys Philippines Inc Customer Service Specialist

∙ Assisting customer in a professional and friendly mannerrn
∙ Place orders online while the customer on phone and make sure all information and data will be secured suchrnas card numbers and social security number.rn
∙ Answer inquiries and resolve every issue with the proper process and make sure to meet the expectations of therncustomer.rn
∙ Tracking parcels and assuring the customer that they will receive what they pay for


November 2016 up to April 2018
INDPT (The Independent Food Company UAE) Server / Waitress / Cashier / Hostess

∙ Assisting customer in a professional and friendly mannerrn
∙ Opening cashier, transacting customer payment, processing cancellation or voided transaction, closing POS andrnreporting and handling the daily profit of the store.rn
∙ Opening the store by cleaning and sanitizing the area to execute the health protocol.
∙ Taking orders accurately to serve the customer the best food and have their stay with the best service they willrnhave


May 2018 up to June 2019
Admerex Solutions, Inc. | Philippines Tele Admin/Collection specialist

∙ Assisting customer in a professional and friendly mannerrn
∙ Dial customer numbers based on the system and ensure that proper collection practices will be met. ∙rnEnsuring that daily target will be met upon the requirements of the management.rn
∙ Processing liquidations and reports of each member in the team.rn∙ Weekly reporting of budget and strategy with the management.


September 2019 up to March 2021
Aeon Credit Service Philippines INC. | National Capital Reg., Philippines Junior Officer / Desk Collector

∙ Assisting customer in a professional and friendly mannerrn
∙ Dial customer numbers based on the system and ensure that proper collection practices will be met.
∙rnEnsuring that daily targets will be met upon the requirements of the management.


July 12, 2021 up to Oct 06, 2021
Brera Delicatessen and Butchery / S & L Fine Foods Inc Deli staff / POS Cashier / Merchandiser

∙ Assisting customer in a professional and friendly mannerrn
∙ Slicing and cutting variants of cheeses and cold cuts and serving it to the customer in a standard procedure.
∙rnOpening cashier, transacting customer payment, processing cancellation or voided transaction, closing POS andrnreporting and handling the daily profit of the store.rn
∙ Opening the store by cleaning and sanitizing the area to execute the health protocol.rn
∙ Proper monitoring of the equipment inside the store, especially the chiller to maintain the freshness of thernitems and to avoid contamination. 


November 10, 2021 - Present
FBC Asia Pacific Inc. Email Technical Service Desk Staff

∙ Facilitates all emails pertaining to technical inquiries/concernsrn
∙ Ensures to meet assigned quotarn
∙ Provides qualitative email assistance 


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