Guest Experience Agent Job Hiring in Macau for Sheraton Grand Macao 5 applications

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Career Opportunity in Macau!

Job Vacancy: Guest Experience Agent
Employer/Company: Sheraton Grand Macao
POEA Registration / Accreditation No.: 10141188
Job Location: Macau

Macau is now open to all! And we’re hiring again! Be part of a world-class luxury integrated resort.

Guest Experience Agent

Qualifications:

  • Graduates with relevant internship experience or relevant industry
    experience
  • Five -star hotel or related work experience is preferred
  • Ladies must be 165cm tall or above.

Duties and Responsibilities:

  • Ensure all cutlery meets quality standards
  • Meet customer service needs in a professional and friendly manner.
  • Sincerely thank guests and leave a good impression.
  • Pay close attention to the guests, including asking questions to the guests, to understand the guests’ needs.
  • Speak clearly to guests and colleagues.
  • Work closely with other staff to provide better customer service.
  • Standing or walking for long periods of time throughout the work shift
  • Keep the restaurant clean and provide a comfortable environment for guests.
  • Maintain close communication with customers and staff to meet customer requirements.
  • Check the menu to make sure it is clean and tidy.
  • Need to work additionally in restaurants and banquets of Sheraton Macau Hotel and St. Regis Hotel when necessary.

Benefits:

  • Housing Allowance of MOP 500
  • Entitle Dental Benefits; Life Insurance; On Duty meals; TM Clinic; TM
    Shuttles
  • Expatriate TMs entitles Air/Ferry Travel Single Economy class
    Relocation and Repatriation

Employer Overview:

Sheraton Grand Macao combines modern facilities and world-class service with an ideal location in the exciting new integrated resort complex – right in the heart of Cotai. Absorb the pulsating energy of the Cotai Strip, Asia’s very own Las Vegas, as you explore everything Macao is famous for: traditional culture, renowned cuisine, lively entertainment and world-class duty free shopping, just steps from the hotel.

Featuring two towers, Sky and Earth, Sheraton Grand Macao is the largest hotel in Macau. With 4,001 well-appointed, modern and inviting guestrooms and suites.

Sheraton Grand Macao offers unique social spaces including the Sheraton ® Club and club lounge, three signature restaurants, a lobby lounge, three relaxing poolside cafés, Shine Spa for Sheraton, Sheraton Fitness and sophisticated meeting facilities.

This flagship Sheraton hotel is designed to offer all guests – whether staying for business or pleasure – a customary Sheraton experience and an Asian vacation full of lasting memories.


In partnership with:
Ikon Solutions Asia Inc.
8th Floor, Algo Center
162 L.P. Leviste St. Salcedo Village
Makati City, Philippines 1227
License No.: POEA-002-LB-010421-R

FOR MANPOWER POOLING ONLY.
NO FEES in any form and/or purpose will be collected from the applicants.
Beware of illegal recruiters and human traffickers.

Only candidates can apply for this job.

Ikon Solutions Asia

POEA-001-LB-010417-R
(16)
Agency Information
  • Total Jobs 120 Jobs
  • Type Private Employment Agency
  • Status Valid License
  • License Validity January 12, 2025
  • Contact Numbers 8403252
  • Address 8th Floor, Algo Center 162 LP Leviste Street, Salcedo Village, Makati City

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